Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.4.1 User’s Guide
- Contents
- Introduction
- What’s New
- Supported features—operating systems matrix
- Documentation conventions for Dell EMC devices
- Coexistence of OpenManage Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from the Dell EMC support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating systems
- Installing the iDRAC Service Module on VMware ESXi
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC Via GUI, WSMan, Redfish, Remote RACADM
- In-band support for iDRAC SNMP alerts
- Enable WSMan Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Single sign-on (SSO) to iDRAC GUI from Host OS administrators desktop
- IPv6 communication between iSM and iDRAC over OS-BMC Passthru
- Enhanced security between iSM and iDRAC communication using TLS protocol
- Frequently asked questions
- Linux and Ubuntu installer packages
I used the remote iDRAC hard reset feature to reset the
iDRAC. However, the IPMI is unresponsive and I am not able
to troubleshoot.
If you try to use the remote iDRAC hard reset feature on VMware ESXi 5.5 U3 or ESXi 6.0 U1, the IPMI drivers becomes
unresponsive, because of this the iDRAC Service Module communication is stopped. You may have to reboot the server and load
the IPMI driver again to resolve the issue.
Where do I find the Replicated LifeCycle log on my
Operating System?
To view the replicated LifeCycle logs:
Table 11. Frequently asked question
Operating System Location
Microsoft Windows
Event viewer > Windows Logs >
<Existing group or Custom
folder>
. All the iDRAC Service Module LifeCycle logs are
replicated under the source name iDRAC Service Module.
Red Hat Enterprise Linux /var/log/messages
VMware ESXi /var/log/syslog.log
What is the default SNMP protocol configured in iDRAC
Service Module to send alerts in Linux operating systems?
By default, the SNMP multiplexing protocol (SMUX) is configured in iDRAC Service Module to send alerts.
SMUX is not supported on my system. Which protocol
should I configure to send alerts?
If SMUX is not supported on your system, Agent-x is used as a default protocol.
How do I configure iDRAC Service Module to use the
Agent-x protocol to send alerts by default?
You can configure Agent-x as the default protocol using ./Enable-iDRACSNMPTrap.sh 1/agentx –force command. If
–force is not specified, ensure that the net-SNMP is configured and restart the snmpd service.
What are the Linux-dependent packages or executables I
should install while completing the Linux installation?
To see the list of Linux-dependent packages, see Linux dependencies.
Frequently asked questions
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