Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.4.1 User’s Guide
- Contents
- Introduction
- What’s New
- Supported features—operating systems matrix
- Documentation conventions for Dell EMC devices
- Coexistence of OpenManage Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from the Dell EMC support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating systems
- Installing the iDRAC Service Module on VMware ESXi
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC Via GUI, WSMan, Redfish, Remote RACADM
- In-band support for iDRAC SNMP alerts
- Enable WSMan Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Single sign-on (SSO) to iDRAC GUI from Host OS administrators desktop
- IPv6 communication between iSM and iDRAC over OS-BMC Passthru
- Enhanced security between iSM and iDRAC communication using TLS protocol
- Frequently asked questions
- Linux and Ubuntu installer packages
NOTE: When iDRAC USBNIC is already configured with only IPv6 address on the Host OS and then iSM is installed on the
Host, then iSM communication with iDRAC will start using IPv4 protocol.
Unsupported features with IPv6 protocol
The features that are not supported when iSM is configured with IPv6 protocol and IPv4 configuration is not available on the
USBNIC interface are:
● InBand iDRAC Access
● iDRAC GUI Launcher
●
iDRAC SSO Launcher
● idrac.local and drac.local
● Auto-update of iSM
Enhanced security between iSM and iDRAC
communication using TLS protocol
Starting iSM 3.4, the data communication between iSM and iDRAC happens through TLS protected USBNIC INET sockets. This
ensures protection of all the data that transports from iDRAC to iSM over USBNIC. iSM and iDRAC use self-signed certificates
to control Authentication. The self-signed certificates have 10 years of validity. Fresh self-signed certificates are generated
while installing iSM every time. Reinstall or upgrade iSM if the certificates expire.
NOTE:
iSM reinstall (repair) does not work on Linux operating systems. It is mandatory to uninstall and then install iSM on
Linux operating systems.
NOTE: When iSM's TLS (client) certificate expires, then communication between iSM and iDRAC fails and an OS audit log
is generated indicating the same. This requires you to reinstall iSM on the Host OS.
Both iDRAC and the Host TLS versions should be 1.1 or above. Communication between iSM and iDRAC fails if the TLS
protocol version negotiation fails. If iSM with TLS capability is installed on an iDRAC firmware which does not support TLS
communication over USBNIC, it will work with the non-TLS channel as in the older versions of iSM.
NOTE:
If iSM is installed or upgraded to version 3.4.0 or later before iDRAC is upgraded to version 3.30.30.30 or later, then
iSM should be uninstalled and re-installed to establish new TLS certificate.
NOTE: iSM with TLS capability is supported on iDRAC firmware versions 3.30.30.30 and above.
NOTE: iSM without TLS capability does not function on a TLS-capable version of iDRAC firmware. For example: iSM 3.3 or
older which are not TLS-capable is not supported on iDRAC firmware 3.30.30.30 and later.
NOTE: If iSM 3.3.0 is installed on iDRAC 3.30.30.30 firmware, multiple events with ISM0050 are observed in LCLog.
38 iDRAC Service Module monitoring features