Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.4.1 User’s Guide
- Contents
- Introduction
- What’s New
- Supported features—operating systems matrix
- Documentation conventions for Dell EMC devices
- Coexistence of OpenManage Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from the Dell EMC support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating systems
- Installing the iDRAC Service Module on VMware ESXi
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC Via GUI, WSMan, Redfish, Remote RACADM
- In-band support for iDRAC SNMP alerts
- Enable WSMan Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Single sign-on (SSO) to iDRAC GUI from Host OS administrators desktop
- IPv6 communication between iSM and iDRAC over OS-BMC Passthru
- Enhanced security between iSM and iDRAC communication using TLS protocol
- Frequently asked questions
- Linux and Ubuntu installer packages
Preinstallation setup
Ensure that you assess the following before installing the iDRAC Service Module:
● yx3x servers or later. For the list of supported platforms, see Supported Platforms
● Minimum firmware version—
○ For iDRAC 8 - 2.70.70.70
○ For yx4x servers with iDRAC 9 - 3.36.36.36
○ For yx5x servers with iDRAC 9 - 3.40.40.40 (For R6515 and R7515) and 3.42.42.42 (For R6525 and C6525)
● Administrator privileges.
● Read the installation instructions for the operating system.
● Read the applicable release notes and the Systems Software Support Matrix.
● Read the Installation requirements to ensure that the system meets the minimum requirement.
● Close all applications running on the system before installing the iDRAC Service Module application.
Topics:
•
Installation requirements
• Supported operating systems
• Supported platforms
• System requirements
Installation requirements
Refer to Supported operating systems to see the list of operating systems that are supported on iDRAC Service Module.
NOTE: Prerequisites specific to an operating system are listed as part of the installation procedures.
NOTE: The iDRAC Service Module can be installed using a User Interface. The installer also supports a silent installation
mechanism.
Supported operating systems
The iDRAC Service Module support is available on the following 64–bit operating systems:
● Microsoft Windows Server 2019
● Red Hat Enterprise Linux 8.0
● Red Hat Enterprise Linux 7.6
● VMware vSphere (ESXi) 6.5 U3 (Support on yx3x, yx4x and yx5x servers)
● VMware vSphere (ESXi) 6.7 U2 (Support on yx3x and yx4x servers)
● VMware vSphere (ESXi) 6.7 U3 (Support on yx5x servers)
● Ubuntu 18.04.2
NOTE: This release of iDRAC Service Module does not support SUSE Linux Enterprise operating system.
2
10 Preinstallation setup