Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.4 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating systems
- Installing the iDRAC Service Module on VMware ESXi
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC Via GUI, WS-man, Redfish, Remote RACADM
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Single sign-on (SSO) to iDRAC GUI from Host OS administrators desktop
- IPv6 communication between iSM and iDRAC over OS-BMC Passthru
- Enhanced security between iSM and iDRAC communication using TLS protocol
- Frequently asked questions
- Linux and Ubuntu installer packages
Table 1. Supported features—operating systems matrix (continued)
Features Generation Operating Systems
Windows
Management
Instrumentation
Providers
12G, 13G, 14G Yes No No
Prepare to Remove
NVMe device
through iDRAC
12G, 13G, 14G Yes Yes Yes
SupportAssist
Collection
12G, 13G, 14G Yes Yes Yes
OS and Application
Data
12G, 13G, 14G Yes Yes Yes (only for 14G)
Remote iDRAC hard
reset
13G, 14G Yes Yes Yes
iDRAC access via
Host OS
12G, 13G, 14G Yes Yes No
In-band Support for
iDRAC SNMP alerts
12G, 13G, 14G Yes Yes Yes
Network interface
monitoring support
through Redfish
client
12G, 13G, 14G Yes Yes Yes
Enable WSMAN
Remotely
12G, 13G, 14G Yes No No
Full PowerCycle 14G Yes Yes No
In-Band SNMP Get 12G, 13G, 14G Yes Yes No
Live VIB installation 12G, 13G, 14G No No Yes
SupportAssist-
Anonymous
Collection Report
12G, 13G, 14G Yes Yes Yes
iDRAC GUI launcher 12G, 13G, 14G Yes Yes No
IPv6 support 12G, 13G, 14G No Yes No
Auto Dispatch for
selective events
12G, 13G, 14G Yes No No
SA collection with
selective PII
12G, 13G, 14G No No Yes
Single Sign-On
(SSO)
14G Yes Yes No
Coexistence of OpenManage Server Administrator and
iDRAC Service Module
In a system, both OpenManage Server Administrator (OMSA) and the iDRAC Service Module can coexist. If you enable the
monitoring features during the iDRAC Service Module installation, after the installation is complete, if the iDRAC Service Module
detects the presence of OMSA, iDRAC Service Module disables the set of monitoring features that overlaps. At any time if the
OMSA service stops, the iDRAC Service Module features are enabled.
6
Introduction