Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.4 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating systems
- Installing the iDRAC Service Module on VMware ESXi
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC Via GUI, WS-man, Redfish, Remote RACADM
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Single sign-on (SSO) to iDRAC GUI from Host OS administrators desktop
- IPv6 communication between iSM and iDRAC over OS-BMC Passthru
- Enhanced security between iSM and iDRAC communication using TLS protocol
- Frequently asked questions
- Linux and Ubuntu installer packages
Introduction
This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported
operating systems.
The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can
be installed on Dell’s 12th generation of PowerEdge servers or later. The iDRAC Service Module complements iDRAC interfaces
– Graphical User Interface (GUI), RACADM CLI, Redfish, and Web Service Management (WSMAN) with additional monitoring
data. You can configure the features on the supported operating system depending on the features to be installed and the
unique integration needs in your environment.
The iDRAC Service Module architecture uses IP socket communication and provides additional Systems Management data (OS/
device driver) to iDRAC and presents one-to-many consoles with access to Systems Management data through OS standard
interfaces.
Topics:
• What’s New
• Supported features—operating systems matrix
• Coexistence of OpenManage Server Administrator and iDRAC Service Module
• Software availability
• Downloading iDRAC Service Module
• Accessing documents from the Dell EMC support site
• Software license agreement
• Other documents you may need
What’s New
● TLS protection enabled for securing iSM to iDRAC communication over OS-BMC Passthru.
● Single sign-on (SSO) to iDRAC GUI from Host OS administrators desktop.
● Enabled Auto Dispatch capability for Embedded SupportAssist.
● Added support to allow IPv6 communication between iSM and iDRAC over OS-BMC Passthru.
● SupportAssist OS data collection on VMware ESXi now also supports collection in Filter mode for privacy.
● Support for Redhat Enterprise Linux 7.6 operating system.
● Support for ESXi 6.7 U1 operating system.
● Support for Win10 RS5 client operating system on Precision Rack server R7920.
Supported features—operating systems matrix
The following features are supported on 12
th
, 13
th
, and 14
th
generations of Dell EMC PowerEdge servers:
Table 1. Supported features—operating systems matrix
Features Generation Operating Systems
Microsoft Windows
(including HyperV
systems)
Linux Virtualization
(VMware ESXi)
Sharing OS
Information
12G, 13G, 14G Yes Yes Yes
LC Log Replication 12G, 13G, 14G Yes Yes Yes
Automatic System
Recovery/Watchdog
12G, 13G, 14G Yes Yes Yes
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