Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.3 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC Via GUI, WS-man, Redfish, Remote RACADM
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Frequently asked questions
- Linux and Ubuntu installer packages
Frequently asked questions
This section lists some frequently asked questions about the iDRAC Service Module.
Do I need to uninstall OpenManage Server Administrator
before installing or running the iDRAC Service Module?
No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of OpenManage Server
Administrator that the iDRAC Service Module provide.
NOTE: Uninstalling the OpenManage Server Administrator is not required.
How do I know that the iDRAC Service Module is installed in
my system?
To know if the iDRAC Service Module is installed on your system,
● On Windows:
Run the service.msc command. Find from the list of services if there is a service by name DSM iDRAC Service Module.
● On Linux:
Run the command /etc/init.d/dcismeng status. If the iDRAC Service Module is installed and running, the status
displayed will be running.
NOTE:
Use the systemctl status dcismeng.service command instead of the init.d command to check if the
iDRAC Service Module is installed on RedHat Enterprise Linux 7 and SUSE Linux Enterprise 12 operating system.
How do I know which version of the iDRAC Service Module
I have in my system?
To check the version of the iDRAC Service Module in the system, click Start > Control Panel > Programs and Features. The
version of the installed iDRAC Service Module will be listed in the Version tab. You can also check the version by go to My
Computer > Uninstall or change a program.
What is the minimum permission level required to install the
iDRAC Service Module?
To install the iDRAC Service Module, you must have operating system Administrator level privileges.
Whenever I try to install the iDRAC Service Module, it
shows an error message This is not a supported server.
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40 Frequently asked questions