Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.2 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Frequently asked questions
- Linux and Ubuntu installer packages
detects the presence of OMSA, iDRAC Service Module disables the set of monitoring features that overlap. The iDRAC Service
Module keeps polling OMSA and its features. At any time if the OMSA service stops, the respective iDRAC Service Module
feature is enabled.
Software availability
The iDRAC Service Module software is available on:
● Dell EMC OpenManage Systems Management Tools and Documentation DVD
● Support site — dell.com/support
Downloading iDRAC Service Module
You can download the iDRAC Service Module software from dell.com/support/home. In the support site, click Choose from
all products > Software & Security > Enterprise Systems Management > iDRAC Service Module. Select the latest
version of iSM and click Drivers & downloads.
Accessing documents from the Dell EMC support site
You can access the required documents using the following links:
● For Dell EMC Enterprise Systems Management documents — www.dell.com/SoftwareSecurityManuals
● For Dell EMC OpenManage documents — www.dell.com/OpenManageManuals
● For Dell EMC Remote Enterprise Systems Management documents — www.dell.com/esmmanuals
● For iDRAC and Dell EMC Lifecycle Controller documents — www.dell.com/idracmanuals
● For Dell EMC OpenManage Connections Enterprise Systems Management documents — www.dell.com/
OMConnectionsEnterpriseSystemsManagement
● For Dell EMC Serviceability Tools documents — www.dell.com/ServiceabilityTools
●
1. Go to www.dell.com/Support/Home.
2. Click Choose from all products.
3. From All products section, click Software & Security, and then click the required link from the following:
○ Enterprise Systems Management
○ Remote Enterprise Systems Management
○ Serviceability Tools
○ Dell Client Command Suite
○ Connections Client Systems Management
4. To view a document, click the required product version.
● Using search engines:
○ Type the name and version of the document in the search box.
Software license agreement
The software license for the supported versions of the operating system of the iDRAC Service Module is on the installer. Read
the license_agreement.txt file. By installing or copying any of the files on the media, you are agreeing to the terms in
license_agreement.txt file.
Other documents you may need
In addition to this guide, you can access the following guides available at dell.com/support/home.
● The Integrated Dell Remote Access Controller (iDRAC) User’s Guide provides detailed information on configuring, and using
the iDRAC.
Introduction
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