Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.2 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Frequently asked questions
- Linux and Ubuntu installer packages
Introduction
This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported
operating systems.
The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be
installed on Dell’s 12th generation of PowerEdge servers or later. The iDRAC Service Module complements iDRAC interfaces –
Graphical User Interface (GUI), RACADM CLI and Web Service Management (WSMAN) with additional monitoring data. You can
configure the features on the supported operating system depending on the features to be installed and the unique integration
needs in your environment.
The iDRAC Service Module architecture uses IP socket communication and provides additional Systems Management data (OS/
device driver) to iDRAC and presents one-to-many consoles with access to Systems Management data through OS standard
interfaces.
Topics:
• What’s New
• Supported features — operating systems matrix
• Co-existence of OpenManage Server Administrator and iDRAC Service Module
• Software availability
• Downloading iDRAC Service Module
• Accessing documents from the Dell EMC support site
• Software license agreement
• Other documents you may need
What’s New
● Support for Redhat Enterprise Linux 7.5 operating system (64-bit).
● Support for VMware ESXi 6.7.
● Support for Citrix XenServer 7.1 CU1.
● Support for ESXi Live VIB upgrade.
● Support for SupportAssist anonymous upload 12G and 13G.
● Support for ESXi package download from iDRAC.
● Support for MX740c and MX840c platforms.
Supported features — operating systems matrix
The following is the list of supported features and the operating system.
The following features are supported on 12
th
, 13
th
, and 14
th
generations of Dell EMC PowerEdge servers:
Table 1. Supported features — operating systems matrix
Features Operating Systems
Generation Microsoft
Windows
(including
HyperV
systems)
Linux Virtualization
(VMware ESXi)
Virtualization
(Citrix
XenServer)
Sharing OS
Information
12G, 13G, 14G Yes Yes Yes Yes
1
Introduction 5