Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.2 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Frequently asked questions
- Linux and Ubuntu installer packages
Lifecycle Controller log replication into operating
system
Replicates the Lifecycle Controller (LC) logs to the OS logs. All events that have the OS Log option as the target (in the Alerts
page or in the equivalent RACADM or WSMAN interfaces) are replicated in the OS log using the iDRAC Service Module. This
process is similar to the System Event Log (SEL) replication performed by OpenManage Server Administrator.
The default set of logs to be included in the OS logs are the same as the logs configured for SNMP traps/alerts. Only the
events logged in the LC log after the iDRAC Service Module was installed are replicated to the OS Log. If OpenManage Server
Administrator is installed, the monitoring feature is disabled to avoid duplicate SEL entries in the OS log.
In iDRAC Service Module, you can customize the location to replicate the LC logs. By default, the LC logs are replicated in the
System group of the Windows logs folder in the Windows Event Viewer. You can replicate the LC logs to an existing group or
create a new folder in the Application and Services Logs folder in the Windows Event Viewer.
NOTE: You can choose the location to replicate the LC logs only during iDRAC Service Module custom installation or iDRAC
Service Module modification.
NOTE: The source name of the iDRAC Service Module LCL logs has been changed from iDRAC Service Module to
Lifecycle Controller Log.
Automatic System Recovery
Automatic System Recovery feature is a hardware-based timer, which is used to reset the server in the event of a hardware
failure. You can perform automatic system recovery operations such as reboot, power cycle, or power off after a specified
time interval. This feature is enabled only when the operating system watchdog timer is disabled. If OpenManage Server
Administrator is installed, the monitoring feature is disabled to avoid duplicate watchdog timers.
Windows Management Instrumentation Providers
Windows Management Instrumentation Providers available with iDRAC Service Module exposes hardware data through
Windows Management Instrumentation (WMI). WMI is a set of extensions to the Windows Driver Model that provides an
operating system interface through which instrumented components provide information and notification. WMI is Microsoft's
implementation of the Web-Based Enterprise Management (WBEM) and Common Information Model (CIM) standards from the
Distributed Management Task Force (DMTF) to manage Server hardware, operating systems and applications. WMI Providers
helps to integrate with Systems Management Consoles such as Microsoft System Center and enables scripting to manage
Microsoft Windows Servers.
Prepare to remove NVMe PCIe SSD device
You can remove a Non-Volatile Memory Express (NVMe) Pheripheral Component Interconnect Express (PCIE) Solid State
Device (SSD) without shutting down or rebooting the system. When you are removing a device, all the activities associated with
the device must be stopped to prevent data loss. To prevent loss of data use the Prepare to Remove option, which stops all the
device-associated background activities, after which you can remove the NVMe PCIe SSD physically.
NOTE: Follow the VMware documented prerequisites before performing Prepare to Remove operation in VMware ESXi.
Remote iDRAC hard reset
Using iDRAC, you can monitor the supported servers for critical system hardware, firmware, or software issues. Sometimes,
iDRAC may become unresponsive due to various reasons. During such scenarios, you may have to turn off the server by
plugging it off from the socket, after which the iDRAC can be reset.
Using the Remote iDRAC hard reset feature, whenever iDRAC becomes unresponsive, you can perform a remote iDRAC reset
operation without the need to shut down the server. To reset the iDRAC remotely, ensure that you have administrative
privileges on the host OS. By default, the remote iDRAC hard reset feature is enabled.
iDRAC Service Module monitoring features
31