Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.2 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Frequently asked questions
- Linux and Ubuntu installer packages
Installing iDRAC Service Module using Citrix XenCenter
management GUI dashboard
Launch compatible Citrix XenCenter and connect to your Citrix XenServer 7.1.
1. Under the Tools menu select Install Update.
2. Click Next to proceed to the Select Update screen.
3. Choose Select Update or supplemental pack from the disk and browse to the iSM supplemental pack ISO file.
4. Check the Citrix XenServer hosts to deploy. Then click Next.
5. Once the message says “Update successfully loaded” click Next.
6. Verify all the Prechecks pass and click Next to select the Update Mode option.
7. Click Install Update.
8. Click Finish.
Installing the iDRAC Service Module using SSH or Local Command
Shell
1. Copy the ISO file to either the Citrix XenServer host or a remote ISO library share mounted to the host. Consult Citrix
XenServer documentation for further details. .
2. Install the supplemental pack:
$ xe-install-supplemental-pack < iDRACServiceModule-supplemental-pack-filename>.iso
NOTE:
Invalid signature while installing Supplemental pack (Update package): If the error “Invalid Signature” occurs
during the iDRAC Service Module supplemental pack installation, the proper Dell GPG Key does not exist in the host
signature database. This is possible on Citrix XenServer 7.1 installation and the key must first be manually imported to
each host. For more information about importing DELL GPG keys to Citrix XenServer 7.1, see Importing DELL GPG keys
to Citrix XenServer .
Installing iDRAC Service Module when the System
Configuration Lock Down Mode is enabled
When the System Configuration Lock Down Mode is enabled through iDRAC, no configuration operations can be performed for
iDRACService Module. All the features that were enabled before the System Configuration Lock Down Mode was turned on
will continue to be enabled. If iSM is installed after the System Configuration Lock Down Mode is enabled, then only the iSM
features that were enabled earlier will be available for the users. Whenever the System Configuration Lock Down Mode is turned
off in iDRAC, then all the configuration operations can be performed.
Support for iDRAC URI to get iSM installer
Starting from 14th generation of servers, you can download the iSM web packs by using the following URL: https://
<iDRACIP>/software/ism/package.xml. To download the packages, iSM LC DUP should be uploaded and available in iDRAC.
This can also be loaded in iDRAC by enabling the iDRAC LC auto-update.
To download the packages, use the filename present in the xml to append to the URL.
Example:
<PayloadConfiguration>
<Image filename="OM-iSM-Dell-Web-LX-3.2.0.tar.gz" id="5DD5A8BA-1958-4673-BE77-40B69680AF5D"
skip="false" type="APAC" version="3.2.0"/>
<Image filename="OM-iSM-Dell-Web-LX-3.2.0.tar.gz.sign" id="E166C545-82A9-4D5D-8493-
B834850F9C7A" skip="false" type="APAC" version="3.2.0"/>
26
Installing the iDRAC Service Module