Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.2 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Frequently asked questions
- Linux and Ubuntu installer packages
○ iDRAC Hard Reset
○ Support Assist
○ iDRAC GUI Launcher
NOTE: The following steps are applicable, only if you select the Custom option in the Setup Type window.
NOTE: By default, the In-Band SNMP Traps feature is not enabled.
a. Choose the program features you want to install and click Next.
The Lifecycle Controller Log Replication window is displayed.
b. Specify the location where the LC logs are to be replicated. By default, Typical (Windows Logs/System) option is
selected and the LC logs are replicated in the System group of the Windows Logs folder in the Event Viewer. Click
Next.
NOTE: You can also create a custom group in the Application and Services Log folder by selecting the Custom
option in the Lifecycle Controller Log Replication window.
c. Select the authentication mode to enable WSMAN remotely and also choose to install a self-signed certificate if the
authentication certificate is not found. Provide a WINRM port number to establish the communication. By default, the
port number should be 5986.
5. Provide a unique port number to be used by iDRAC access via Host OS feature.
NOTE: Provide a port number between the range 1024 to 65535.
NOTE:
If you do not provide a port number, port number 1266 or a previously configured port (if any) is assigned by default.
The Ready to Install the Program is displayed.
6. Click Install to continue with the installation.
You can also click Back to change the preferences.
NOTE:
At times, although the iDRAC Service Module is installed, you may receive a message "The communication
between iDRAC Service Module and iDRAC could not be established. Please refer to the latest iDRAC Service Moudule
installation guide." in the Host OS logs. For more information on troubleshooting, refer Frequently asked questions.
The iDRAC Service Module is successfully installed.
7. Click Finish.
NOTE:
On Microsoft Windows 2016 operating system, the iDRAC USB NIC device description is displayed as “Remote
NDIS Compatible Device”. No action is required from the user.
Silent installation
You can install the iDRAC Service Module using silent installation in the background without any interactive console.
● To install iDRAC Service Module using silent installation, type msiexec /i iDRACSvcMod.msi /qn on the command
prompt.
● To generate the install logs, type msiexec /i iDRACSvcMod.msi /L*V <logname with the path>
● To replicate the LC logs in an existing group or a custom folder, type msiexec /i iDRACSvcMod.msi
CP_LCLOG_VIEW=“<existing group name or custom folder name>”
● To install iDRAC access via Host OS iDRAC feature using silent installation, type msiexec /i <location of the
installer file>/iDRACSvcMod.msi ADDLOCAL=IBIA /qn
● To install WSMAN, type msiexec.exe /i iDRACSvcMod.msi ADDLOCAL="WSMAN_Enablement"
CP_SELF_SIGN_CERT="2" CP_WSMAN_PORT="1234" CP_CERTIFICATE="1" CP_NEGOTIATE="1" /qn
● To view the user interface in the supported languages, type msiexec /i iDRACSvcMod.msi TRANSFORMS= <locale
number>.mst, where locale number is:
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Installing the iDRAC Service Module