Users Guide

I am not able to access the iDRAC page through the

host OS after performing an iDRAC factory reset

operation, such as racadm racresetcfg. How do I

troubleshoot the issue?

Ensure that the OS to iDRAC passthru channel is enabled. By default, it is disabled in factory mode. To enable the OS to IDRAC passthru

channel on iDRAC, use the following command, racadm set idrac.os-bmc.adminstate 1.

I am seeing 169.254.0.2 as the source IP address in

the iDRAC SNMP trap received via iSM. How do I

troubleshoot the issue?

On Linux OS, the iDRAC SNMP traps received via Host OS displays the hostname or source IP address as 169.254.0.2 instead of the actual

Host OS name or IP address. This is decided by the OS to populate the entry before rendering the trap to the user.

I have congured OS to iDRAC pass-through to LOM

and when I try to run dcism-sync, the update

operation fails. What can be done?

OS to iDRAC pass-through should be congured to USB-NIC mode. This is a pre-requisite for iDRAC Service Module installation and

update.

When Hyper-V is enabled in the Host OS, iSM is

unable to communicate with iDRAC. What should I

do?

Enable the remote NDIS device under Network Adapter.

I am able to enable or disable the WMIInfo feature of

iSM on Linux and VMware ESXi Operating Systems

using racadm and WSMAN commands. Does this

impact my iSM conguration on the Host OS?

The WMIInfo feature of iSM is applicable only for Microsoft Windows Operating Systems. However, enabling or disabling this feature from

any of the iDRAC interfaces on any Operating System other than Microsoft Windows does not impact the iSM conguration on the Host

OS.

Frequently asked questions