Users Guide

• Yes

• No

You can also select the language preference. The available languages are:

• English

• German

• French

• Japanese

• Spanish

• Simplied Chinese

Automatic Collection

By default, the automatic collection feature is enabled. To disable this feature, use the drop-down menu:

• Enable

• Disable

You can also specify the time for scheduled collection by selecting any of the following options from the Schedule automatic collections

drop-down menu:

• Weekly

• Monthly

• Quarterly

• Never

You can also set the automatic collection as recurring.

To view the ProSupport Plus Recommendations report, select Yes from the Send ProSupport Plus Recommendations Report drop-down

menu.

After setting the preferences, click Apply to save the changes.

iSM SupportAssist Disk Auto Dispatch

Starting iSM 3.4, if the server hits one of the following SNMP events: PDR16 and PDR63, then you get a recommendation from Dell EMC

support via email regarding the dispatch of the predictive failure or a bad disk block such as SSDs subject to the prevailing licensing terms

and conditions. Once you receive the email, you need to follow up and provide the service address to Dell EMC support for the delivery of

the dispatched parts.

NOTE

: This feature is available only on Windows operating systems.

iSM 3.4.0 supports lter and non-lter OSApp Collection (OS and Application Data collection) on ESXi. This selection can be made from

Collection Preferences.

Non-ltered selected Collection contains vmsupport logs for Logs, Network, Storage, Conguration, Installer, HungVM,

PerformanceSnapshot, VirtualMachines, and hostProles.

Filtered selected Collection contains vmsupport logs for Storage, Conguration, Installer, HungVM, PerformanceSnapshot,

VirtualMachines, and hostProles.

Enabling the In-band SNMP Get feature—Linux

Install and congure net-snmp package to accept SNMP requests from remote systems. This feature is disabled by default.

iDRAC Service Module monitoring features