Users Guide

Support for iDRAC URI to get iSM installer............................................................................................................29
Support for idrac.local and drac.local as iDRAC FQDN.........................................................................................30
4 Conguring the iDRAC Service Module........................................................................................................ 31
Conguring the iDRAC Service Module from iDRAC Web Interface......................................................................... 31
Conguring the iDRAC Service Module from RACADM..............................................................................................31
Conguring the iDRAC Service Module from WSMan................................................................................................32
5 iDRAC Service Module monitoring features................................................................................................. 33
Operating system information........................................................................................................................................ 33
Lifecycle Controller log replication into operating system...........................................................................................34
Automatic System Recovery.......................................................................................................................................... 34
Windows Management Instrumentation Providers..................................................................................................... 34
Prepare to remove NVMe PCIe SSD device................................................................................................................ 35
Remote iDRAC hard reset...............................................................................................................................................35
iDRAC access via Host OS............................................................................................................................................. 35
Accessing iDRAC Via GUI, WS-man, Redsh, Remote RACADM............................................................................. 35
In-band support for iDRAC SNMP alerts......................................................................................................................36
Enable WSMAN Remotely.............................................................................................................................................. 36
Auto-updating iDRAC Service Module..........................................................................................................................36
FullPowerCycle ................................................................................................................................................................37
SupportAssist on the Box............................................................................................................................................... 38
SupportAssist Registration....................................................................................................................................... 39
SupportAssist Collection...........................................................................................................................................39
SupportAssist Collection Settings........................................................................................................................... 40
iSM SupportAssist Disk Auto Dispatch.................................................................................................................... 41
Enabling the In-band SNMP Get feature—Linux.........................................................................................................41
Enabling the In-band SNMP Get feature—Windows................................................................................................. 42
iDRAC GUI Launcher....................................................................................................................................................... 42
Single sign-on (SSO) to iDRAC GUI from Host OS administrators desktop............................................................ 43
Overview.....................................................................................................................................................................43
Prerequisites............................................................................................................................................................... 44
Limitations for Linux operating systems..................................................................................................................44
IPv6 communication between iSM and iDRAC over OS-BMC Passthru..................................................................44
Unsupported features with IPv6 protocol.............................................................................................................. 45
Enhanced security between iSM and iDRAC communication using TLS protocol..................................................45
6 Frequently asked questions......................................................................................................................... 46
Do I need to uninstall OpenManage Server Administrator before installing or running the iDRAC Service
Module?............................................................................................................................................................................ 46
How do I know that the iDRAC Service Module is installed in my system?.............................................................46
How do I know which version of the iDRAC Service Module I have in my system?...............................................46
What is the minimum permission level required to install the iDRAC Service Module?.......................................... 46
Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported
server. Consult the User Guide for additional information about the supported servers. What should I do
now?..................................................................................................................................................................................47
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