Users Guide

I am seeing 169.254.0.2 as the source IP address in

the iDRAC SNMP trap received via iSM. How do I

troubleshoot the issue?

On Linux OS, the iDRAC SNMP traps received via Host OS displays the hostname or source IP address as 169.254.0.2 instead of the

actual Host OS name or IP address. This is decided by the OS to populate the entry before rendering the trap to the user.

I have configured OS to iDRAC pass-through to

LOM and when I try to run dcism-sync, the update

operation fails. What can be done?

OS to iDRAC pass-through should be configured to USB-NIC mode. This is a pre-requisite for iDRAC Service Module installation and

update.

When Hyper-V is enabled in the Host OS, iSM is

unable to communicate with iDRAC. What should I

do?

Enable the remote NDIS device under Network Adapter.

I am able to enable or disable the WMIInfo feature

of iSM on Linux and VMware ESXi Operating

Systems using racadm and WSMan commands.

Does this impact my iSM configuration on the

Host OS?

The WMIInfo feature of iSM is applicable only for Microsoft Windows Operating Systems. However, enabling or disabling this feature from

any of the iDRAC interfaces on any Operating System other than Microsoft Windows does not impact the iSM configuration on the Host

OS.

If I delete the IP address of the USBNIC interface

on the Host OS, then iSM is unable to

communicate with iDRAC.

Starting iSM version 3.3, iSM configures the Host OS USBNIC interface only once. Subsequently, if you bring down the USBNIC interface

on the Host OS by deleting the IP address, making the interface link down or disabling the IPV4 or IPV6 address on this interface, then

iSM will retain the user configuration and does not override the interface settings. To restore the communication between iSM and iDRAC,

please restart the iSM service on the Host OS.

Frequently asked questions