Users Guide

Frequently asked questions
This section lists some frequently asked questions about the iDRAC Service Module.
Do I need to uninstall OpenManage Server
Administrator before installing or running the iDRAC
Service Module?
No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of OpenManage Server Administrator
that the iDRAC Service Module provide.
NOTE: Uninstalling the OpenManage Server Administrator is not required.
How do I know that the iDRAC Service Module is
installed in my system?
To know if the iDRAC Service Module is installed on your system,
• On Windows:
Run the service.msc command. Find from the list of services if there is a service by name DSM iDRAC Service Module.
• On Linux:
Run the command /etc/init.d/dcismeng status. If the iDRAC Service Module is installed and running, the status displayed
will be
running.
NOTE
: Use the systemctl status dcismeng.service command instead of the init.d command to check if the iDRAC
Service Module is installed on RedHat Enterprise Linux 7 and SUSE Linux Enterprise 12 operating system.
How do I know which version of the iDRAC Service
Module I have in my system?
To check the version of the iDRAC Service Module in the system, click Start > Control Panel > Programs and Features. The version of
the installed iDRAC Service Module will be listed in the Version tab. You can also check the version by go to My Computer > Uninstall or
change a program.
What is the minimum permission level required to
install the iDRAC Service Module?
To install the iDRAC Service Module, you must have operating system Administrator level privileges.
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44 Frequently asked questions