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Release Notes

ManualsBrandsDell ManualsActive System ManageriDRAC Service Module 3.0.2
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Known Issues and Resolutions
Issue 1
Description: If DSET 3.4 or later is running, and iDRAC Service Module is shut down or uninstalled; a Watchdog Timer Expiry event is
observed.
Issue 2
Description: On Microsoft Windows 2012 operating systems; if an iDRAC reset operation is performed when any of the iDRAC sessions are
opened using iDRAC access via Host OS feature, then the connection between iDRAC Service Module and iDRAC may not be re-
established. Also, the Microsoft Windows service IP Helper might stop running.
In such scenarios, the following steps will resolve the issue.
1. Restart the iDRAC Service Module.
2. Restart the Microsoft Windows IP Helper service.
3. If Open Manage Server Administrator is running; restart the dsm_sa_datamgrservice.
Example:
• Open iDRAC GUI via the iDRAC access via Host OS feature.
• Perform an iDRAC firmware update from the GUI. This will reboot iDRAC with the new firmware.
• The iDRAC Service Module in the Host does not restart communication with iDRAC.
• IP Helper services stops running.
You can configure the Windows Remote Management (WinRM) Listener using a server authenticating certificate. If the server
authenticating certificate is not available, iDRAC Service Module will force-enable the WinRM listener using a self-sign certificate. To
configure the Windows Remote Management (WinRM) listener, you can create a self-signed certificate using the PowerShell cmdlet
New-SelfSigned Certificate from Microsoft Windows Server 2012 or later. In operating systems prior to Microsoft Windows Server 2012
you cannot create a self-signed certificate due to the absence of PowerShell cmdlet.
Issue 3
Description: After performing an iDRAC Hard Reset operation on certain Linux operating systems, the IPMI driver (ipmi_si) may become
unresponsive because of an existing issue in the IPMI driver. If the IPMI driver becomes unresponsive, reload the IPMI driver (ipmi_si).
The issue is seen on Linux kernel version prior to 3.15. An update is available in the following operating systems with Linux kernal version
3.15 or later.
Steps to reload the IPMI driver:
• modprobe -r ipmi_si — If the removal fails, then all applications (such as iDRAC Service Module and OpenManage Server
Administrator) using the ipmi_si need to be stopped and retry the operation.
• modprobe ipmi_si — Alternatively, the administrator can also restart the Host OS to resolve the issue.
Issue 4
Description: After performing an iDRAC Hard Reset operation on certain VMware ESXi operating systems, the IPMI driver (ipmi_si_drv)
may become unresponsive because of an existing issue in the IPMI driver. If the IPMI driver becomes unresponsive, reload the IPMI driver
(ipmi_si_drv).
The issue is observed on all iDRAC Service Module v2.3 supported ESXi versions.
Steps to reload the ipmi_si_drv:
• /etc/init.d/sfcbd-watchdog stop
• esxcfg-module -u ipmi_si_drv => unload ipmi_si_drv
• esxcfg-module ipmi_si_drv => load ipmi_si_drv
• /etc/init.d/sfcbd-watchdog start — Alternatively, the administrator can also restart the Host OS to resolve the issue.
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Dell EMC iDRAC Service Module 3.0.2 Release Notes