Users Guide
Table Of Contents
- iDRAC Service Module 3.0.1 User’s Guide
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module via iDRAC for Windows
- Initial installation of iSM via iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating of iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Frequently asked questions
- Linux installer packages
Preinstallation setup
Ensure that you assess the following before installing the iDRAC Service Module:
• Dell’s 14th generation of PowerEdge or later servers. For the list of supported platforms, see Supported platforms.
• Minimum firmware version — For iDRAC9 – 3.00.00.00 or later.
• Administrator privileges.
• Read the installation instructions for the operating system.
• Read the applicable release notes files and the Systems Software Support Matrix.
• Read the Installation Requirements to ensure that the system meets or exceeds the minimum requirement.
• Close all applications running on the system before installing the iDRAC Service Module application.
Topics:
• Installation requirements
• Supported operating systems
• Supported platforms
• System requirements
Installation requirements
This section describes the general requirements of the iDRAC Service Module and provides information on supported operating systems
and the basic system requirements.
Windows
• Windows 2012 R2 and Windows Server 2016.
Linux
• Red Hat Enterprise Linux 6.9, Red Hat Enterprise Linux 7.3, and SUSE Linux Enterprise Server 12 SP2
operating system.
VMware ESXi
• VMware ESXi 6.0 U3, VMware ESXi 6.5.
NOTE: Prerequisites specific to an operating system are listed as part of the installation procedures.
NOTE: The iDRAC Service Module can be installed using an User Interface. The installer also supports a silent
installation mechanism.
Supported operating systems
The iDRAC Service Module support is available on the following 64–bit operating system:
• Microsoft Windows 2012 R2
• Microsoft Windows Server 2016
• Red Hat Enterprise Linux 6.9
• Red Hat Enterprise Linux 7.3
• SUSE Linux Enterprise Server 12 SP2
• VMware ESXi 6.0 U3
• VMware ESXi 6.5
• CentOS 7.1*
• CentOS 7.3*
• Citrix Xen 7.1 Server
* — iDRAC Service Module can be installed on any of the listed CentOS versions. Dell provides only limited support for CentOS. For more
information or support on CentOS, contact the CentOS community.
For information on supported operating systems, see the Systems Software Support Matrix at dell.com/support/home.
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