Users Guide
Table Of Contents
- iDRAC Service Module 3.0.1 User’s Guide
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module via iDRAC for Windows
- Initial installation of iSM via iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating of iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Frequently asked questions
- Linux installer packages
Downloading iDRAC Service Module
You can download the iDRAC Service Module software from dell.com/support/home .
Accessing documents from the Dell EMC support
site
You can access the required documents in one of the following ways:
• Using the following links:
○ For Dell EMC Enterprise Systems Management, Dell EMC Remote Enterprise Systems Management, and Dell EMC Virtualization
Solutions documents — https://www.dell.com/esmmanuals
○ For Dell EMC OpenManage documents — https://www.dell.com/openmanagemanuals
○ For iDRAC documents — https://www.dell.com/idracmanuals
○ For Dell EMC OpenManage Connections Enterprise Systems Management documents — https://www.dell.com/
OMConnectionsEnterpriseSystemsManagement
○ For Dell EMC Serviceability Tools documents — https://www.dell.com/serviceabilitytools
• From the Dell EMC Support site:
1. Go to https://www.dell.com/support.
2. Click Browse all products.
3. From All products page, click Software, and then click the required link from the following:
○ Analytics
○ Client Systems Management
○ Enterprise Applications
○ Enterprise Systems Management
○ Mainframe
○ Operating Systems
○ Public Sector Solutions
○ Serviceability Tools
○ Support
○ Utilities
○ Virtualization Solutions
4. To view a document, click the required product and then click the required version.
• Using search engines:
○ Type the name and version of the document in the search box.
Software license agreement
The software license for the supported versions of the operating system of the iDRAC Service Module is on the installer. Read the
license_agreement.txt file. By installing or copying any of the files on the media, you are agreeing to the terms in
license_agreement.txt file.
Other documents you may need
In addition to this guide, you can access the following guides available at dell.com/support/home.
• The Integrated Dell Remote Access Controller (iDRAC) User’s Guide provides detailed information on configuring, and using the
iDRAC.
• The Dell Remote Access Controller Racadm User's Guide provides information about using the Racadm command-line utility.
• The Dell Update Packages User's Guide provides information about obtaining and using Dell Update Packages as part of your system
update strategy.
• The Dell Event Messages Reference Guide provides information on the event and error information generated by firmware and other
agents that monitor system components.
Introduction
7