Users Guide
Table Of Contents
- iDRAC Service Module 3.0.1 User’s Guide
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module via iDRAC for Windows
- Initial installation of iSM via iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating of iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Frequently asked questions
- Linux installer packages
Table 1. Supported features — operating systems matrix (continued)
14th generation
Sharing OS
Information
Yes Yes Yes Yes
LC Log Replication Yes Yes Yes Yes
Automatic System
Recovery/Watchdog
Yes Yes Yes Yes
Windows
Management
Instrumentation
Providers
Yes No No No
Prepare to Remove
NVMe device
through iDRAC
Yes Yes Yes Yes
SupportAssist
Collection
Yes Yes No Yes
Remote iDRAC hard
reset
Yes Yes Yes Yes
iDRAC access via
Host OS
Yes Yes No Yes
In-band Support for
iDRAC SNMP alerts
Yes Yes Yes Yes
Network interface
monitoring support
through Redfish
client
Yes Yes Yes Yes
Enable WSMAN
Remotely
Yes No No Yes
* — The Prepare to Remove NVMe device through iDRAC feature is supported only on VMware ESXi 6.0 and not on any other
versions of VMware ESXi operating systems.
Co-existence of Server Administrator and iDRAC
Service Module
In a system, both Server Administrator and the iDRAC Service Module can co-exist. If you enable the monitoring features during the
iDRAC Service Module installation, after the installation is complete, if the iDRAC Service Module detects the presence of Server
Administrator, iDRAC Service Module disables the set of monitoring features that overlap. The iDRAC Service Module keeps polling Server
Administrator and its features. At any time if the Server Administrator service stops, the respective iDRAC Service Module feature is
enabled.
Software availability
The iDRAC Service Module software is available on:
• Dell EMC Open Manage Systems Management Tools and Documentation DVD
• Support site — dell.com/support
6
Introduction