Users Guide

Table Of Contents
Introduction
This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported operating
systems.
The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be installed
on Dell’s 12th generation of PowerEdge servers or later. The iDRAC Service Module complements iDRAC interfaces – Graphical User
Interface (GUI), RACADM CLI and Web Service Management (WSMAN) with additional monitoring data. You can configure the features
on the supported operating system depending on the features to be installed and the unique integration needs in your environment.
The iDRAC Service Module architecture uses IP socket communication and provides additional Systems Management data (OS/device
driver) to iDRAC and presents one-to-many consoles with access to Systems Management data through OS standard interfaces.
Topics:
New in this release
Co-existence of Server Administrator and iDRAC Service Module
Software availability
Downloading iDRAC Service Module
Accessing documents from the Dell EMC support site
Software license agreement
Other documents you may need
New in this release
Support for Red Hat Enterprise Linux 6.9 (64-bit) and Red Hat Enterprise Linux 7.3
Support for VMware ESXi 6.0 U3 and ESXi 6.5
Support for Citrix XenServer 7.1
Support for auto-updating of iDRAC Service Module (Microsoft Windows and Linux operating systems)
Support for "SupportAssist on the Box" features
Adds SupportAssist case management and collection upload features to DRAC web GUI
Support for FullPowerCycle option
Support for initial installation of iDRAC Service Module from iDRAC GUI (Microsoft Windows and Linux operating systems)
Support for SupportAssist Collection from Host-OS CLI using Invoke-SupportAssistCollection utility
Support for OS log collection on VMware ESXi server operating systems
Support for System Configuration Lock Down Mode
Support for In-band SNMP Alerts based on SNMP event filters in iDRAC
Support for iDRAC URI to get iSM installer
OS Collector OSC integration without exposing USB mass storage is added
Support for idrac.local and drac.local as iDRAC FQDN
Simpler iDRAC Access via host OS
Supported features — operating systems matrix
The following is the list of supported features and the operating system.
Table 1. Supported features — operating systems matrix
Generation Features Operating Systems
Microsoft
Windows
(including HyperV
systems)
Linux Virtualization
(VMware ESXi)
Virtualization
(Citrix XenServer)
1
Introduction 5