Users Guide
Table Of Contents
- iDRAC Service Module 3.0.1 User’s Guide
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module via iDRAC for Windows
- Initial installation of iSM via iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating of iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Frequently asked questions
- Linux installer packages

Lifecycle Controller log replication into operating
system
Replicates the Lifecycle Controller (LC) logs to the OS logs. All events that have the OS Log option as the target (in the Alerts page or in
the equivalent RACADM or WSMAN interfaces) are replicated in the OS log using the iDRAC Service Module. This process is similar to the
System Event Log (SEL) replication performed by Server Administrator.
The default set of logs to be included in the OS logs are the same as the logs configured for SNMP traps/alerts. Only the events logged in
the LC log after the iDRAC Service Module was installed are replicated to the OS Log. If Server Administrator is installed, the monitoring
feature is disabled to avoid duplicate SEL entries in the OS log.
Starting iDRAC Service Module 2.1, you can customize the location to replicate the LC logs. By default, the LC logs are replicated in the
System group of the Windows logs folder in the Windows Event Viewer. You can replicate the LC logs to an existing group or create a
new folder in the Application and Services Logs folder in the Windows Event Viewer.
NOTE: You can choose the location to replicate the LC logs only during iDRAC Service Module custom installation or
iDRAC Service Module modification.
NOTE: The source name of the iDRAC Service Module LCL logs has been changed from iDRAC Service Module to
Lifecycle Controller Log.
Automatic System Recovery
Automatic System Recovery feature is a hardware-based timer, which is used to reset the server in the event of a hardware failure. You
can perform automatic system recovery operations such as reboot, power cycle, or power off after a specified time interval. This feature
is enabled only when the operating system watchdog timer is disabled. If Server Administrator is installed, the monitoring feature is
disabled to avoid duplicate watchdog timers.
Windows Management Instrumentation Providers
Windows Management Instrumentation Providers available with iDRAC Service Module exposes hardware data through Windows
Management Instrumentation (WMI). WMI is a set of extensions to the Windows Driver Model that provides an operating system
interface through which instrumented components provide information and notification. WMI is Microsoft's implementation of the Web-
Based Enterprise Management (WBEM) and Common Information Model (CIM) standards from the Distributed Management Task Force
(DMTF) to manage Server hardware, operating systems and applications. WMI Providers helps to integrate with Systems Management
Consoles such as Microsoft System Center and enables scripting to manage Microsoft Windows Servers.
Prepare to remove NVMe PCIe SSD device
You can remove a Non-Volatile Memory Express (NVMe) Pheripheral Component Interconnect Express (PCIE) Solid State Device (SSD)
without shutting down or rebooting the system. When you are removing a device, all the activities associated with the device must be
stopped to prevent data loss. To prevent loss of data use the Prepare to Remove option, which stops all the device-associated
background activities, after which you can remove the NVMe PCIe SSD physically.
Remote iDRAC hard reset
Using iDRAC, you can monitor the supported servers for critical system hardware, firmware, or software issues. Sometimes, iDRAC may
become unresponsive due to various reasons. During such scenarios, you may have to turn off the server by plugging it off from the
socket, after which the iDRAC can be reset.
Using the Remote iDRAC hard reset feature, whenever iDRAC becomes unresponsive, you can perform a remote iDRAC reset operation
without the need to shut down the server. To reset the iDRAC remotely, ensure that you have administrative privileges on the host OS. By
default, the remote iDRAC hard reset feature is enabled.
iDRAC access via Host OS
Using Dell’s PowerEdge Servers, you can manage the hardware or the firmware of a device through iDRAC by configuring an iDRAC
dedicated network. Through the dedicated network port, you can access the iDRAC interfaces such as GUI, WSMAN, RACADM, and
Redfish client.
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iDRAC Service Module monitoring features