Users Guide
Table Of Contents
- iDRAC Service Module 3.0.1 User’s Guide
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module via iDRAC for Windows
- Initial installation of iSM via iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating of iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Frequently asked questions
- Linux installer packages
• Uninstalling using the add/remove feature
Unattended uninstall using the product ID
Type msiexec /x {6728BF98-EB2D-413D-A629-F24A3C0C9631} /qn to uninstall the iDRAC Service Module using the
product ID.
Uninstalling using the add/remove feature
The iDRAC Service Module can be uninstalled by using the Add or Remove option from the control panel. To do so, go to Start >
Control Panel > Programs and Features .
NOTE: You can also uninstall by selecting Uninstall after you run the iDRACSvcMod.msi.
NOTE: You can view the iDRAC Service Module logs in the Application group of the Windows Logs folder in the Windows
Event Viewer.
Installing iDRAC Service Module on supported
Linux operating system
The complete iDRAC Service Module is packaged in a single Red Hat Package Manager (rpm). The package, accompanied by a shell script
can install, uninstall, or enable/disable the features available.
As the Installer on Linux is a single rpm install, there is no granular install support. You can enable/disable the features through the scripted
installs only.
NOTE:
The Installer is available for all iDRAC Service Module supported 64–bit versions of Red Hat Enterprise Linux 6,
Red Hat Enterprise Linux 6.9, Red Hat Enterprise Linux 7.3, SUSE Linux Enterprise Server 12 SP2 operating systems.
NOTE: On repository-based installs such as, Yellowdog Updater, Modified (YUM), VMware Update Manager (VUM) and
Citrix XenServer supplemental pack, all the features are enabled by default.
NOTE: The OS log collection feature of SupportAssist Collection is not supported on CentOS.
Preinstallation requirement for Linux operating system
To install the iDRAC Service Module on systems running the supported Linux operating system, run setup.sh.
Ensure that the basic functional requirements are met, such as:
• The OS-to-iDRAC Pass-through feature for USBNIC mode is enabled by default. If it is disabled, enable it manually.
• The IPv4 Network stack is enabled in the Host Operating system.
• The USB subsystem is enabled.
• udev is enabled; required to start iDRAC Service Module automatically.
For more information on iDRAC, see the latest Integrated Dell Remote Access Controller User’s Guide at dell.com/support/home.
Linux install dependency
The following are the list of dependent packages/executable(s) that need to be installed to complete the installation.
Table 5. Linux install dependency
Executable Commands Package Name
/sys fileSystem
grep grep
cut, cat, echo, pwd, coreutils
lsusb usbutils
Installing the iDRAC Service Module 15