Install Guide
Table Of Contents
- iDRAC Service Module 2.4 Installation Guide
- Contents
- Introduction
- New in this release
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery feature
- Windows Management Instrumentation Providers
- Automatic Technical Support Report collection
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS (Experimental Feature)
- In-band support for iDRAC SNMP alerts
- Supported features — operating systems matrix
- Co-existence of Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from the Dell EMC support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Configuring the iDRAC Service Module
- Frequently asked questions
- Linux installer packages
Co-existence of Server Administrator and iDRAC
Service Module
In a system, both Server Administrator and the iDRAC Service Module can co-exist. If you enable the monitoring features during
the iDRAC Service Module installation, after the installation is complete, if the iDRAC Service Module detects the presence of
Server Administrator, iDRAC Service Module disables the set of monitoring features that overlap. The iDRAC Service Module
keeps polling Server Administrator and its features. At any time if the Server Administrator service stops, the respective iDRAC
Service Module feature is enabled.
Software availability
The iDRAC Service Module software is available on the
● Systems Management Tools and Documentation (SMTD) DVD
● Support site — dell.com/support
Downloading iDRAC Service Module
You can download the iDRAC Service Module software from dell.com/support/home .
Accessing documents from the Dell EMC support site
You can access the required documents in one of the following ways:
● Using the following links:
○ For Dell EMC Enterprise Systems Management, Dell EMC Remote Enterprise Systems Management, and Dell EMC
Virtualization Solutions documents — https://www.dell.com/esmmanuals
○ For Dell EMC OpenManage documents — https://www.dell.com/openmanagemanuals
○ For iDRAC documents — https://www.dell.com/idracmanuals
○ For Dell EMC OpenManage Connections Enterprise Systems Management documents — https://www.dell.com/
OMConnectionsEnterpriseSystemsManagement
○ For Dell EMC Serviceability Tools documents — https://www.dell.com/serviceabilitytools
● From the Dell EMC Support site:
1. Go to https://www.dell.com/support.
2. Click Browse all products.
3. From All products page, click Software, and then click the required link from the following:
○ Analytics
○ Client Systems Management
○ Enterprise Applications
○ Enterprise Systems Management
○ Mainframe
○ Operating Systems
○ Public Sector Solutions
○ Serviceability Tools
○ Support
○ Utilities
○ Virtualization Solutions
4. To view a document, click the required product and then click the required version.
● Using search engines:
○ Type the name and version of the document in the search box.
Introduction
9