Install Guide
Table Of Contents
- iDRAC Service Module 2.4 Installation Guide
- Contents
- Introduction
- New in this release
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery feature
- Windows Management Instrumentation Providers
- Automatic Technical Support Report collection
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS (Experimental Feature)
- In-band support for iDRAC SNMP alerts
- Supported features — operating systems matrix
- Co-existence of Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from the Dell EMC support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Configuring the iDRAC Service Module
- Frequently asked questions
- Linux installer packages
Table 1. Supported features — operating systems matrix (continued)
Microsoft
Windows
(including
HyperV systems)
Linux Virtualization
(VMware ESXi)
Citrix XenServer
12th generation
and 13th
generation
Sharing OS
Information
Yes Yes Yes Yes
12th generation
and 13th
generation
LC Log Replication Yes Yes Yes Yes
12th generation
and 13th
generation
Automatic
System Recovery/
Watchdog
Yes Yes Yes Yes
13th generation
Windows
Management
Instrumentation
Providers
Yes No No Yes
13th generation
Prepare to Remove
NVMe device
through iDRAC
Yes Yes Yes* Yes
13th generation
Automating
Technical Support
Report OS
collection
Yes Yes No Yes
13th generation
Remote iDRAC
hard reset
Yes Yes Yes Yes
12th generation
and 13th
generation
iDRAC access
via Host
OS (Experimental
Feature)
Yes Yes No Yes
12th generation
and 13th
generation
In-band Support
for iDRAC SNMP
alerts
Yes Yes Yes Yes
12th generation
and 13th
generation
Network interface
monitoring support
through Redfish
client
Yes Yes Yes Yes
* — The Prepare to Remove NVMe device through iDRAC feature is supported only on VMware ESXi 6.0 and not on any
other versions of VMware ESXi operating systems.
NOTE:
The features such as Windows Management Instrumentation Providers, Prepare to Remove NVMe device
through iDRAC, Automating Technical Support Report OS collection, Remote iDRAC hard reset are supported only
on Dell’s 13th generation of PowerEdge servers with a minimum firmware version of 2.00.00.00 or later.
NOTE: For the list of platforms supported by iDRAC Service Module, see Supported operating systems.
8 Introduction