Install Guide

Chapter 1: Introduction................................................................................................................. 5
New in this release.............................................................................................................................................................. 5
iDRAC Service Module monitoring features................................................................................................................. 5
Operating system information.................................................................................................................................... 5
Lifecycle Controller log replication into operating system...................................................................................6
Automatic system recovery feature..........................................................................................................................6
Windows Management Instrumentation Providers............................................................................................... 6
Automatic Technical Support Report collection.................................................................................................... 6
Prepare to remove NVMe PCIe SSD device........................................................................................................... 7
Remote iDRAC hard reset............................................................................................................................................7
iDRAC access via Host OS (Experimental Feature).............................................................................................. 7
In-band support for iDRAC SNMP alerts................................................................................................................. 7
Supported features — operating systems matrix....................................................................................................... 7
Co-existence of Server Administrator and iDRAC Service Module........................................................................ 9
Software availability............................................................................................................................................................9
Downloading iDRAC Service Module.............................................................................................................................. 9
Accessing documents from the Dell EMC support site..............................................................................................9
Software license agreement............................................................................................................................................10
Other documents you may need.................................................................................................................................... 10
Chapter 2: Preinstallation setup................................................................................................... 11
Installation requirements................................................................................................................................................... 11
Supported operating systems..........................................................................................................................................11
Supported platforms......................................................................................................................................................... 12
System requirements........................................................................................................................................................ 12
Chapter 3: Installing the iDRAC Service Module on Microsoft Windows operating systems.......... 13
Installing the iDRAC Service Module on Microsoft Windows operating systems.............................................. 13
Silent installation...........................................................................................................................................................14
Modifying the iDRAC Service Module components on Microsoft Windows operating systems.................... 15
Repairing the iDRAC Service Module on Microsoft Windows operating systems............................................. 16
Uninstalling the iDRAC Service Module on Microsoft Windows operating systems......................................... 16
Unattended uninstall using the product ID............................................................................................................ 16
Uninstalling using the add/remove feature........................................................................................................... 16
Chapter 4: Installing iDRAC Service Module on supported Linux operating system....................... 17
Preinstallation requirement for Linux operating system........................................................................................... 17
Linux install dependency...................................................................................................................................................17
Installing The iDRAC Service Module on Linux operating system..........................................................................18
Silent installation.......................................................................................................................................................... 19
Uninstalling the iDRAC Service Module on Linux operating system......................................................................19
Uninstalling the iDRAC Service Module using the uninstall script................................................................... 19
Uninstalling the iDRAC Service Module using the RPM command..................................................................19
Contents
Contents 3