Install Guide
Table Of Contents
- iDRAC Service Module 2.3 Installation Guide
- Contents
- Introduction
- New in this release
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery feature
- Windows Management Instrumentation Providers
- Automatic Technical Support Report collection
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS (Experimental Feature)
- In-band support for iDRAC SNMP alerts
- Supported features — operating systems matrix
- Co-existence of Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from Dell support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Configuring the iDRAC Service Module
- Frequently asked questions
- Linux installer packages
I used the remote iDRAC hard reset feature to reset the
iDRAC. However, the IPMI drives is unresponsive and I am
not able to troubleshoot.
If you try to use the remote iDRAC hard reset feature on VMware ESXi 5.5 U3 or ESXi 6.0 U1, the IPMI drivers becomes
unresponsive, because of this the iDRAC Service Module communication is stopped. You may have to reboot the server and load
the IPMI driver again to resolve the issue.
Where do I find the Replicated LifeCycle log on my
Operating System?
To view the replicated LifeCycle logs:
Table 8. Frequently asked question
Operating System Location
Microsoft Windows
Event viewer > Windows Logs >
<Existing group or Custom
folder>
. All the iDRAC Service Module LifeCycle logs are
replicated under the source name iDRAC Service Module.
Red Hat Enterprise Linux , SUSE Linux, CentOS, and Citrix
XenServer
/var/log/messages
VMware ESXi /var/log/syslog.log
What are the Linux dependent packages or executables I
should install while completing the Linux installation?
To see the list of Linux dependent packages, see Linux dependencies.
I created a custom folder in Windows Event Viewer, but the
LC logs are not replicated in my custom folder. What do I
have to do now to replicate the LC logs?
Ensure to close the Windows Event Viewer after creating the custom folder. Open the Windows Event Viewer again to view
the replicated LC logs.
I chose custom install option from the Graphical User
Interface during iDRAC Service Module installation and
disabled a feature, but I am not able to enable the feature
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Frequently asked questions