Install Guide

Uninstalling the iDRAC Service Module using the uninstall script................................................................................22
Uninstalling the iDRAC Service Module using the RPM command............................................................................. 22
5 Installing the iDRAC Service Module on VMware ESXi.................................................. 23
Using the vSphere CLI......................................................................................................................................................23
Using the VMware vSphere Management Assistant.........................................................................................................24
Using the VMware Update Manager................................................................................................................................ 24
Using the Power CLI........................................................................................................................................................ 25
6 Installing the iDRAC Service Module on Citrix XenServer..............................................26
Installing the iDRAC Service Module on Citrix XenServer on a running system.................................................................26
Installing the iDRAC Service Module on Citrix XenServer during XenServer installation................................................... 26
7 Conguring the iDRAC Service Module......................................................................... 28
Conguring The iDRAC Service Module From iDRAC Web Interface................................................................................28
Conguring the iDRAC Service Module from RACADM....................................................................................................28
Conguring the iDRAC Service Module from WSMAN.....................................................................................................29
8 Frequently asked questions...........................................................................................30
Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module?.........30
How do I know that the iDRAC Service Module is installed in my system?.......................................................................30
How do I know which version of the iDRAC Service Module I have in my system?.......................................................... 30
What is the minimum permission level required to install the iDRAC Service Module?......................................................30
Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported server.
Consult the User Guide for additional information about the supported servers. What should I do now?.........................30
I see the messageThe iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-
through channel in the OS log, even when the OS to iDRAC Pass-through over USBNIC is congured properly. Why
do I get this message?...................................................................................................................................................... 31
Whenever I try to install the iDRAC Service Module, an error message This operating system is not supported is
displayed........................................................................................................................................................................... 31
I used the remote iDRAC hard reset feature to reset the iDRAC. However, the IPMI drives is unresponsive and I am
not able to troubleshoot.................................................................................................................................................... 31
Where do I nd the Replicated LifeCycle log on my Operating System?........................................................................... 31
What is the default SNMP protocol congured in iDRAC Service Module to send alerts in Linux operating systems?......32
SMUX is not supported on my system. Which protocol should I congure to send alerts?............................................... 32
How do I congure iDRAC Service Module to use the Agent-x protocol to send alerts by default?..................................32
What are the Linux-dependent packages or executables I should install while completing the Linux installation?.............32
I created a custom folder in Windows Event Viewer, but the LC logs are not replicated in my custom folder. What do
I have to do now to replicate the LC logs?........................................................................................................................32
I chose custom install option from the Graphical User Interface during iDRAC Service Module installation and
disabled a feature, but I am not able to enable the feature using any of the other interfaces. How do I enable the
feature again?.................................................................................................................................................................. 33
I am not able to access the iDRAC page through the host OS as an Active Directory user over LDAP. I am trying to
access the iDRAC page through the host OS, but I get an error saying that the site cannot be reached. How do I
troubleshoot the issue?.................................................................................................................................................... 33
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