Install Guide

Table 9. Frequently asked question

Operating System Location

Microsoft Windows

Event viewer → Windows Logs →

<Existing group or Custom

folder>

. All the iDRAC Service Module LifeCycle logs are replicated

under the source name iDRAC Service Module.

Microsoft Windows Nano OS

You can view the replicated LifeCycle logs using the WMI or

Windows PowerShell query:Get-CimInstance –Namespace

root/cimv2 –className win32_NTLogEvent. By default,

the logs are available at Event viewer → Applications and

Services Logs → Hardware Events.

Red Hat Enterprise Linux, SUSE Linux, CentOS, and Citrix

XenServer

/var/log/messages

VMware ESXi /var/log/syslog.log

What is the default SNMP protocol congured in iDRAC Service

Module to send alerts in Linux operating systems?

By default, the SNMP multiplexing protocol (SMUX) is congured in iDRAC Service Module to send alerts.

SMUX is not supported on my system. Which protocol should I

congure to send alerts?

If SMUX is not supported on your system, Agent-x is used as a default protocol.

How do I congure iDRAC Service Module to use the Agent-x protocol

to send alerts by default?

You can congure Agent-x as the default protocol using ./Enable-iDRACSNMPTrap.sh 1/agentx –force command. If –

force

is not specied, ensure that the net-SNMP is congured and restart the snmpd service.

What are the Linux-dependent packages or executables I should install

while completing the Linux installation?

To see the list of Linux-dependent packages, see Linux dependencies.

I created a custom folder in Windows Event Viewer, but the LC logs are

not replicated in my custom folder. What do I have to do now to

replicate the LC logs?

Ensure to close the Windows Event Viewer after creating the custom folder. Open the Windows Event Viewer again to view the

replicated LC logs.