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Install Guide

ManualsBrandsDell ManualsActive System ManageriDRAC Service Module 2.5
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Frequently asked questions
This section lists some frequently asked questions about the iDRAC Service Module.
Do I need to uninstall Open Manage Server Administrator before
installing or running the iDRAC Service Module?
No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of Server Administrator that the
iDRAC Service Module provide.
NOTE: Uninstalling the Server Administrator is not required.
How do I know that the iDRAC Service Module is installed in my
system?
To know if the iDRAC Service Module is installed on your system,
• On Windows:
Run the service.msc command. Find from the list of services if there is a service by name DSM iDRAC Service Module.
• On Linux:
Run the command /etc/init.d/dcismeng status. If the iDRAC Service Module is installed and running, the status
displayed will be running.
NOTE: Use the systemctl status dcismeng.service command instead of the init.d command to check if the
iDRAC Service Module is installed on RedHat Enterprise Linux 7 and SUSE Linux Enterprise 12 operating system.
How do I know which version of the iDRAC Service Module I have in
my system?
To check the version of the iDRAC Service Module in the system, click Start → Control Panel → Programs and Features. The
version of the installed iDRAC Service Module will be listed in the Version tab. You can also check the version by go to My
Computer → Uninstall or change a program.
What is the minimum permission level required to install the iDRAC
Service Module?
To install the iDRAC Service Module, you must have Administrator level privileges.
Whenever I try to install the iDRAC Service Module, it shows an error
message This is not a supported server. Consult the User Guide for
additional information about the supported servers. What should I do
now?
Before installing the iDRAC Service Module, ensure that the server or the system on which the iDRAC Service Module is to be
installed is a Dell’s 12
th
generation PowerEdge server or later. Also make sure that you have a 64-bit system.
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