Install Guide

ManualsBrandsDell ManualsActive System ManageriDRAC Service Module 2.5

12th generation

and 13th

generation

In-band Support for

iDRAC SNMP alerts

Yes Yes Yes Yes

12th generation

and 13th

generation

Network interface

monitoring support

through Redsh

client

Yes Yes Yes Yes

12th generation

and 13th

generation

Enable WSMAN

Remotely

Yes No No No

* — The Prepare to Remove NVMe device through iDRAC feature is supported only on VMware ESXi 6.0 and not on any other

versions of VMware ESXi operating systems.

NOTE: The features such as Windows Management Instrumentation Providers, Prepare to Remove NVMe device through

iDRAC, SupportAssist Collection, Remote iDRAC hard reset are supported only on Dell’s 13th generation of PowerEdge

servers with a minimum rmware version of 2.00.00.00 or later.

NOTE: For the list of platforms supported by iDRAC Service Module, see Supported operating systems.

Co-existence of Server Administrator and iDRAC Service Module

In a system, both Server Administrator and the iDRAC Service Module can co-exist. If you enable the monitoring features during the

iDRAC Service Module installation, after the installation is complete, if the iDRAC Service Module detects the presence of Server

Administrator, iDRAC Service Module disables the set of monitoring features that overlap. The iDRAC Service Module keeps polling

Server Administrator and its features. At any time if the Server Administrator service stops, the respective iDRAC Service Module

feature is enabled.

Software availability

The iDRAC Service Module software is available on the

• Systems Management Tools and Documentation (SMTD) DVD

• Support site — dell.com/support

Downloading iDRAC Service Module

You can download the iDRAC Service Module software from dell.com/support/home .

Accessing documents from the support site

You can access the required documents in one of the following ways:

• Using the following links:

– For all Enterprise Systems Management documents — Dell.com/SoftwareSecurityManuals

– For OpenManage documents — Dell.com/OpenManageManuals

– For Remote Enterprise Systems Management documents — Dell.com/esmmanuals

– For iDRAC and Lifecycle Controller documents — Dell.com/idracmanuals

– For OpenManage Connections Enterprise Systems Management documents — Dell.com/

OMConnectionsEnterpriseSystemsManagement

– For Serviceability Tools documents — Dell.com/ServiceabilityTools

– For Client Command Suite Systems Management documents — Dell.com/DellClientCommandSuiteManuals