Install Guide

Table 2. Supported features — operating systems matrix
13th generation
Remote iDRAC
hard reset
Yes Yes Yes Yes
12th generation
and 13th
generation
iDRAC access via
Host OS
Yes Yes No Yes
12th generation
and 13th
generation
In-band Support
for iDRAC SNMP
alerts
Yes Yes Yes Yes
12th generation
and 13th
generation
Network interface
monitoring support
through Redfish
client
Yes Yes Yes Yes
12th generation
and 13th
generation
Enable WSMAN
Remotely
Yes No No No
* — The Prepare to Remove NVMe device through iDRAC feature is supported only on VMware ESXi 6.0 and not on any
other versions of VMware ESXi operating systems.
NOTE: The features such as Windows Management Instrumentation Providers, Prepare to Remove NVMe device
through iDRAC, SupportAssist Collection, Remote iDRAC hard reset are supported only on Dell’s 13th generation of
PowerEdge servers with a minimum firmware version of 2.00.00.00 or later.
NOTE: For the list of platforms supported by iDRAC Service Module, see Supported operating systems.
Co-existence of Server Administrator and iDRAC
Service Module
In a system, both Server Administrator and the iDRAC Service Module can co-exist. If you enable the monitoring features during
the iDRAC Service Module installation, after the installation is complete, if the iDRAC Service Module detects the presence of
Server Administrator, iDRAC Service Module disables the set of monitoring features that overlap. The iDRAC Service Module
keeps polling Server Administrator and its features. At any time if the Server Administrator service stops, the respective iDRAC
Service Module feature is enabled.
Software availability
The iDRAC Service Module software is available on the
● Systems Management Tools and Documentation (SMTD) DVD
● Support site — dell.com/support
Downloading iDRAC Service Module
You can download the iDRAC Service Module software from dell.com/support/home .
Introduction
9