Install Guide

Introduction

This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported

operating systems.

The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be

installed on Dell’s 12th generation of PowerEdge servers or later. The iDRAC Service Module complements iDRAC interfaces –

Graphical User Interface (GUI), RACADM CLI and Web Service Management (WSMAN) with additional monitoring data. You can

configure the features on the supported operating system depending on the features to be installed and the unique integration

needs in your environment.

The iDRAC Service Module architecture uses IP socket communication and provides additional Systems Management data (OS/

device driver) to iDRAC and presents one-to-many consoles with access to Systems Management data through OS standard

interfaces.

Topics:

• New in this release

• iDRAC Service Module monitoring features

• Supported features — operating systems matrix

• Co-existence of Server Administrator and iDRAC Service Module

• Software availability

• Downloading iDRAC Service Module

• Accessing support content from the Dell EMC support site

• Software license agreement

• Other documents you may need

New in this release

● Support for ESXi 6.5 and RHEL 7.3

● Support for enabling WSMAN remotely

● Installing the iDRAC Service Module 2.5.0 as a domain administrator on Microsoft Windows operating systems, overwrites

the existing Microsoft Windows PowerShell SnapIns in profile.ps1 file. iDRAC Service Module 2.5.1 has addressed this

behavior by retaining the existing PowerShell SnapIns.

NOTE: This change is applicable only for Microsoft Windows installer.

iDRAC Service Module monitoring features

The services provided are:

● OS information

● Lifecycle Controller Log replication into operating system

● Automatic system recovery

● Windows Management Instrumentation providers inclusive of storage data

● SupportAssist Collection ( formerly known as Automatic Technical Support Report Collection)

● Prepare to remove NVMe SSD device

● Remote iDRAC hard reset

● iDRAC access via Host OS

● In-band support for iDRAC SNMP alerts

● Enable WSMAN remotely

Introduction 5