Install Guide

Chapter 1: Introduction................................................................................................................. 5
New in this release.............................................................................................................................................................. 5
iDRAC Service Module monitoring features..................................................................................................................5
Operating system information.................................................................................................................................... 6
Lifecycle Controller log replication into operating system...................................................................................6
SupportAssist Collection.............................................................................................................................................. 6
Windows Management Instrumentation Providers............................................................................................... 6
SupportAssist Collection.............................................................................................................................................. 6
Prepare to remove NVMe PCIe SSD device........................................................................................................... 7
Remote iDRAC hard reset............................................................................................................................................7
iDRAC access via Host OS.......................................................................................................................................... 7
In-band support for iDRAC SNMP alerts................................................................................................................. 7
Enable WSMAN Remotely........................................................................................................................................... 8
Supported features — operating systems matrix....................................................................................................... 8
Co-existence of Server Administrator and iDRAC Service Module.........................................................................9
Software availability............................................................................................................................................................ 9
Downloading iDRAC Service Module.............................................................................................................................. 9
Accessing support content from the Dell EMC support site...................................................................................10
Software license agreement............................................................................................................................................10
Other documents you may need.................................................................................................................................... 10
Chapter 2: Preinstallation setup................................................................................................... 11
Installation requirements................................................................................................................................................... 11
Supported operating systems..........................................................................................................................................11
Supported platforms......................................................................................................................................................... 12
System requirements........................................................................................................................................................ 12
Chapter 3: Installing the iDRAC Service Module on Microsoft Windows operating systems.......... 13
Installing the iDRAC Service Module on Microsoft Windows operating systems.............................................. 13
Silent installation...........................................................................................................................................................14
Modifying the iDRAC Service Module components on Microsoft Windows operating systems.................... 15
Repairing the iDRAC Service Module on Microsoft Windows operating systems............................................. 16
Uninstalling the iDRAC Service Module on Microsoft Windows operating systems......................................... 16
Unattended uninstall using the product ID............................................................................................................ 16
Uninstalling using the add/remove feature........................................................................................................... 16
Chapter 4: Installing iDRAC Service Module on supported Linux operating system.......................18
Preinstallation requirement for Linux operating system........................................................................................... 18
Linux install dependency...................................................................................................................................................18
Installing The iDRAC Service Module on Linux operating system..........................................................................19
Silent installation..........................................................................................................................................................20
Uninstalling the iDRAC Service Module on Linux operating system.....................................................................20
Uninstalling the iDRAC Service Module using the uninstall script...................................................................20
Uninstalling the iDRAC Service Module using the RPM command................................................................. 20
Contents
Contents 3