iDRAC Service Module 2.5 Installation Guide November 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 5 New in this release.............................................................................................................................................................. 5 iDRAC Service Module monitoring features..................................................................................................................
Chapter 5: Installing the iDRAC Service Module on VMware ESXi.................................................21 Using the vSphere CLI...................................................................................................................................................... 21 Using the VMware vSphere Management Assistant................................................................................................ 22 Using the VMware Update Manager................................................
1 Introduction This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported operating systems. The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be installed on Dell’s 12th generation of PowerEdge servers or later. The iDRAC Service Module complements iDRAC interfaces – Graphical User Interface (GUI), RACADM CLI and Web Service Management (WSMAN) with additional monitoring data.
Operating system information Server Administrator currently shares operating system information and host name with iDRAC. The iDRAC Service Module provides similar information such as host OS name, server host IP address information, OS version, Fully Qualified Domain Name (FQDN) with iDRAC. The network interfaces on the host OS are also displayed. By default, this monitoring feature is enabled. This feature is available even if Server Administrator is installed on the host OS.
NOTE: This feature is available by default when you install iDRAC Service Module 2.0 or later versions on systems running supported Microsoft or Linux operating systems. You cannot disable the feature. NOTE: The OS log collection feature of Automatic Technical Support Report is not supported on CentOS.
Enable WSMAN Remotely Currently with the WMI information feature, you can connect to the host Microsoft Windows WMI namespace to monitor the system hardware. The WMI interface on the host is enabled by default and you can access it remotely. However, if you wish to access the WMI interfaces using WINRM’s WMI adapter, you have to enable it manually as it is not enabled by default. Using this feature, you can access the WINRM WMI namespaces remotely by enabling it during installation.
Table 2.
Accessing support content from the Dell EMC support site Access supporting content related to an array of systems management tools using direct links, going to the Dell EMC support site, or using a search engine. ● Direct links: ○ For Dell EMC Enterprise Systems Management and Dell EMC Remote Enterprise Systems Management—https:// www.dell.com/esmmanuals ○ For Dell EMC Virtualization Solutions—https://www.dell.com/SoftwareManuals ○ For Dell EMC OpenManage—https://www.dell.
2 Preinstallation setup Ensure that you assess the following before installing the iDRAC Service Module: ● Dell’s 12th generation of PowerEdge or later servers. For the list of supported platforms, see Supported platforms. ● Minimum firmware version — For iDRAC7 – 1.57.57 or later and for iDRAC8 – 2.00.00.00 or later. NOTE: If you install iDRAC Service Module 2.0 or later on iDRAC7 1.5x.5x, you cannot use the new features provided by iDRAC Service Module 2.0 or later versions.
● ● ● ● ● ● ● ● ● ● ● Red Hat Enterprise Linux 7.3 SUSE Linux Enterprise Server 11 SP4 SUSE Linux Enterprise Server 12 SP2 VMware ESXi 5.5 U3 VMware ESXi 6.0 U2 Citrix XenServer 7.0 CentOS 6.5* CentOS 6.7* CentOS 7* CentOS 7.1* CentOS 7.3* * — iDRAC Service Module can be installed on any of the listed CentOS versions. Dell provides only limited support for CentOS. For more information or support on CentOS, contact the CentOS community.
3 Installing the iDRAC Service Module on Microsoft Windows operating systems The iDRAC Service Module installer installs all the features on the supported operating system and enables all the features by default.
NOTE: You can also create a custom group in the Application and Services Log folder by selecting the Custom option in the Lifecycle Controller Log Replication window. c. Select the authentication mode to enable WSMAN remotely and also choose to install a self-signed certificate if the authentication certificate is not found. Provide a WINRM port number to establish the communication. By default, the port number should be 5986. 5. Provide a unique port number to be used by iDRAC access via Host OS feature.
Installing iDRAC Service Module on Nano operating system Starting iDRAC Service Module 2.4, you can install the service module software on nano operating system. Nano operating system supports only the typical installation type of iDRAC Service Module.
NOTE: You can also create a custom group in the Application and Services Log folder by selecting the Custom option in the Lifecycle Controller Log Replication window. NOTE: You may have to restart the system in the following scenarios: ● If you switch between Typical (Windows Logs/System) and Custom options. ● If you switch from one custom folder to another folder. The Ready to install screen is displayed. 6. Provide a unique port number to be used by iDRAC access via Host OS feature.
NOTE: You can also uninstall by selecting Uninstall after you run the iDRACSvcMod.msi. NOTE: You can view the iDRAC Service Module logs in the Application group of the Windows Logs folder in the Windows Event Viewer.
4 Installing iDRAC Service Module on supported Linux operating system The complete iDRAC Service Module is packaged in a single Red Hat Package Manager (rpm). The package, accompanied by a shell script can install, uninstall, or enable/disable the features available. As the Installer on Linux is a single rpm install, there is no granular install support. You can enable/disable the features through the scripted installs only.
Table 6. Linux install dependency (continued) find findutils Shell Script commands bash ifconfig net-tools ping Iputils chkconfig RedHat Enterprise Linux ● chkconfig SUSE Linux Enterprise Server ● aaa_base install_initd RedHat Enterprise Linux ● redhat-lsb-core SUSE Linux Enterprise Server ● insserv /etc/init.d/ipmi OpenIPMI Systemctl systemd Installing The iDRAC Service Module on Linux operating system 1. The available features that can be installed are displayed on the screen.
Silent installation You can install the iDRAC Service Module silently in the background without a user console. This can be achieved by using setup.sh with parameters. The parameters that can be passed to use setup.sh are: Table 7. Silent installation Parameter Description -h Help: Displays the help -I Install: Installs and enables the selected features -x Express: Installs and enables all available features.
5 Installing the iDRAC Service Module on VMware ESXi VMware ESXi is factory-installed on some systems. For a list of these systems, see the latest Systems Software Support Matrix at dell.com/support/home. The iDRAC Service module is available as a .zip file for installing on systems running VMware ESXi operating system. The .zip file follows the naming convention ISM-Dell-Web-2.5.0-.VIB-i.zip, where is the supported ESXi version.
Using the VMware vSphere Management Assistant The vSphere Management Assistant (vMA) allows administrators and developers to run scripts and agents to manage ESXi systems. For more information on vMA, see http://vmware.com/support/developer/vima/. 1. Log on to vMA as an administrator and provide the password when prompted. 2. Copy and unzip the ISM-Dell-Web-2.5.0-.VIB-i.zip file to a directory on the vMA. 3.
Using the Power CLI To install the iDRAC Service Module using Power CLI: 1. Install the supported PowerCLI of ESXi on the supported Microsoft Windows operating system. 2. Copy the ISM-Dell-Web-2.5.0-.VIB-i.zip file to the ESXi host. 3. Navigate to the bin directory. 4. Run Connect-VIServer and provide the server and other credentials. 5. Log on to the ESXi host using supported vSphere CLI of ESXi 5.5, ESXi 6.0 U1, ESXi 6.0 U2 and create a datastore. 6. Create a folder ISM-Dell-Web-2.5.
6 Installing the iDRAC Service Module on Citrix XenServer The iDRAC Service Module is installed on Citrix XenServer using the Supplemental Pack.
NOTE: If you have more than one Supplemental Pack (either the Linux Supplemental Pack from Citrix or other thirdparty applications) you can install them in any order, although it is recommended that you install the Supplemental Pack last. 4. After completing the Supplemental Pack installation (2–5 minutes, depending on the speed of the system), you are prompted to install other Supplemental Packs. If you do not want to install other supplemental packs, click Skip and press .
7 Configuring the iDRAC Service Module You can configure the iDRAC Service Module using the: ● iDRAC web interface ● RACADM CLI command ● WSMAN command Topics: • • • Configuring The iDRAC Service Module From iDRAC Web Interface Configuring the iDRAC Service Module from RACADM Configuring the iDRAC Service Module from WSMAN Configuring The iDRAC Service Module From iDRAC Web Interface To use the iDRAC Service Module from the iDRAC Web interface, go to Overview > Server > Service Module.
NOTE: The name of the feature or the attribute listed starting from an # symbol cannot be modified. To use the iDRAC Service Module from RACADM, see the objects in the Service Module group in the RACADM Command Line Reference Guide for iDRAC8 and CMC available at dell.com/support/home. Configuring the iDRAC Service Module from WSMAN The iDRAC Service Module can be accessed and configured through WSMAN using the command To configure the iDRAC Service Module use winrm i ApplyAttributes http://schemas.dmtf.
8 Frequently asked questions This section lists some frequently asked questions about the iDRAC Service Module. Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module? No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of Server Administrator that the iDRAC Service Module provide. NOTE: Uninstalling the Server Administrator is not required.
Consult the User Guide for additional information about the supported servers. What should I do now? Before installing the iDRAC Service Module, ensure that the server or the system on which the iDRAC Service Module is to be installed is a Dell’s 12 th generation PowerEdge server or later. Also make sure that you have a 64-bit system.
I used the remote iDRAC hard reset feature to reset the iDRAC. However, the IPMI drives is unresponsive and I am not able to troubleshoot. If you try to use the remote iDRAC hard reset feature on VMware ESXi 5.5 U3 or ESXi 6.0 U1, the IPMI drivers becomes unresponsive, because of this the iDRAC Service Module communication is stopped. You may have to reboot the server and load the IPMI driver again to resolve the issue.
What are the Linux-dependent packages or executables I should install while completing the Linux installation? To see the list of Linux-dependent packages, see Linux dependencies. I created a custom folder in Windows Event Viewer, but the LC logs are not replicated in my custom folder. What do I have to do now to replicate the LC logs? Ensure to close the Windows Event Viewer after creating the custom folder. Open the Windows Event Viewer again to view the replicated LC logs.
as racadm racresetcfg. How do I troubleshoot the issue? Ensure that the OS to iDRAC passthru channel is enabled. By default, it is disabled in factory mode. To enable the OS to IDRAC passthru channel on iDRAC, use the following command, racadm set idrac.os-bmc.adminstate 1.
9 Linux installer packages The installer packages for the supported Linux OS are provided here: Table 10. Linux installer packages Supported Linux Operating System Installer Packages Red Hat Enterprise Linux 6 SYSMGMT\iSM\linux\RHEL6\x86_64\dcism-2.5.0.el6.x86_64.rpm Red Hat Enterprise Linux 7 SYSMGMT\iSM\linux\RHEL7\x86_64\dcism-2.5.0.el7.x86_64.rpm SUSE Linux Enterprise Server 11 SYSMGMT\iSM\linux\SLES11\x86_64\dcism-2.5.0.sles11.x86_64.
