Administrator Guide
Table Of Contents
- Dell Hybrid Cloud System for Microsoft Cloud Platform System Standard Version 1.5 Administrators Guide based on release 1803
- Overview
- Administration
- What to do first
- Next steps
- Managing Dell Hybrid Cloud System for Microsoft
- Creating tenant VM networks
- Adding tenant VM networks to the cloud
- Flagging the operating system VHD in the VM templates
- Enabling guest-specified IP addresses in VMM
- Creating additional tenant storage shares
- Using Windows Azure Pack
- Default Windows Azure Pack configuration
- Before you go into production
- Setting up tenant portal access on an isolated network
- Replacing self-signed certificates
- Disabling the tenant AuthSite and the admin Windows AuthSite websites
- Updating to a Security Token Service and re-establishing trust
- How to open the management portal for administrators
- How to open the management portal for tenants
- Offering services to tenants
- Optional configuration
- Automating tasks for efficiency
- Windows Azure Pack API reference content for developers
- Configuring disaster recovery protection
- Operations
- Monitoring
- Backup and recovery
- Onboard to Azure Backup
- Default backup schedule and retention policy
- DPM protection groups
- Disable machine account password rotation on management VMs
- Protecting tenant VMs
- Recovering VMs and databases—high level
- Recovering from management component failures
- Recovering a tenant VM
- Recovering DPM from DPM failures
- Adding extra disks to DPM
- Monitoring DPM
- Using the Dell Hybrid Cloud System for Microsoft data consistency runbooks
- Updating the Dell Hybrid Cloud System for Microsoft
- Shutting down and starting up the stamp
- Security
- Appendix A Expanding the stamp
- Appendix B Performing a factory reset
- Appendix C Retrieving cluster names, host names, and IP addresses
- Appendix D Ports and protocols
Troubleshooting data consistency issues
There are some issues that the data consistency runbooks cannot automatically repair.
This section provides troubleshooting steps that you can follow to try to resolve these issues. If troubleshooting steps are not listed or do
no
t resolve the issue, contact support.
Troubleshooting steps are organized by report categories. In addition, there is information about how to manually recover access to tenant-
created objects.
Table 32. Virtual Machine Provider
Error Cause/Resolution
Cloud not found in VMM
Cause:
This issue occurs if a Windows Azure Pack plan is con
gured with a
cloud, but the cloud does not exist in VMM.
Resolution:
Follow these steps as a VMM administrator:
1 In the VMM console, verify that a valid cloud exists, or create a cloud if
applicable
.
2 In the Windows Azure Pack management portal for administrators, open
the plan properties.
3 Select a valid cloud.
4 Save the plan settings.
StampCannotBeFound = The SPF stamp {0} cannot
be f
ound. This issue is not automatically recoverable.
Cause:
This issue occurs if the stamp that is referenced by a Windows Azure
P
ack plan no longer exists in the SPF database. This would only occur if the
stamp ID was manually deleted in the SPF database.
Resolution:
Restore the SPF database to the last known good state.
How to manually recover access to tenant-created objects
The consistency scripts do not detect or recover tenant-created objects. These include VM networks, VMs, and VM roles. If a tenant loses
access t
o a tenant-created object, you can restore access by using VMM cmdlets in the VMM command shell. You can also recover access
to a tenant-created VM role.
You can use the Console VM to perform all procedures in this section. You must be logged on as a VMM administrator (i.e. a member of
<
Prex
>Ops-Admins).
Before you perform any of these procedures, run the following cmdlets to get the VMM server connection and to assign the following
variable, where $ur is the VMM user role object for the tenant:
Get-SCVMMServer -ComputerName <Prefix>VMM01 -ForOnBehalfOf
$ur = Get-SCUserRole –ID <SubscriptionID>
$cloud = Get-SCCloud -Name "<Cloud Name>"
NOTE: <
SubscriptionID
> is the subscription ID of the tenant. You can obtain the subscription ID in the Windows Azure Pack
management portal for administrators.
Operations 99