Administrator Guide

Table Of Contents
The recommended response is to do the following:
Resolve rule-based alerts created or not modied since the inciden
t.
NOTE
: Do not resolve rule-based alerts on physical disk storage enclosure failures.
Investigate remaining alerts and computers with a Critical or Warning
health state.
To resolve rule-based alerts, use the Operations Manager task Resolve Rule Generated Alerts:
1 In Operations Manager, open the
Monitoring workspace.
2 Expand Operations Manager > Management Server, and then click Management Servers State.
3 In the
Management Server State pane, click the Operations Manager server.
4 In the
Tasks pane, under Health Service Tasks, click Resolve Rule Generated Alerts to resolve rule-based alerts.
You can also connect to the <
Prex
>OM01 server, through the Operations Manager Shell on the Console VM, and use the following
example Windows PowerShell script to resolve rule-based alerts:
# Set this to the # of hours back to resolve alerts
$ModifiedOlderThanHours = 10
# Query for the Alerts, review before resolving if you want
$AlertsToResolve = get-scomalert -criteria 'ResolutionState=''0'' AND IsMonitorAlert=''False'''
| where {($_.LastModified).ToLocalTime.ToDateTime -le (Get-Date).addhours(-
$ModifiedOlderThanHour)}
# Resolve the Alerts
$AlertsToResolve | resolve-SCOMAlert -Comment 'Close old alerts generated by rules' -PassThru |
Set-SCOMAlert -ResolutionState 255
Using Operational Insights
If you did not opt in to Operational Insights during deployment, you can do so at any time by using the Dell Hybrid Cloud System wizard that
is used f
or onboarding to Azure Site Recovery. The instructions for onboarding are listed in
Step 1: Onboard to Azure Site Recovery.
For information about Operational Insights, see the Operational Insights
page on the Microsoft Azure site, and the associated
documentation.
Backup and recovery
It is very important to protect all of the infrastructure VMs and the tenant VMs.
Dell Hybrid Cloud System for Microsoft uses System Center Data Protection Manager (DPM) for that protection, with the option to also
back up fr
om DPM to Microsoft Azure.
Onboard to Azure Backup
If you decided to opt in to Azure Backup after the initial backup infrastructure deployment, you can do so at any time.
As a prerequisite, you need an Azure subscription.
Operations 65