Administrator Guide

While you are logged in to the
<Prex> CON01 console VM using the Domain Credentials (see the Solution Integration Document),
remotely connect to the <Prex> APA01 server using the PowerShell command Enter-Psession <Prex>APA01. When connected, use
the command Remove-SmaVariable -name "DPM-CongurationMap" -WebServiceEndpoint "https:\\localhost".
Figure 92. PowerShell Remove-SmaVariable
The SMA variable is removed from the
<Prex> APA01 server.
6 Re-run
BackupDeployDriver.
Resetting the storage cluster
1 Open iDRAC consoles for each physical host.
The Field Engineer (FE) must be connected using the FE laptop. The laptop is connected to port TE 1/40 on one of the Top of Rack
switches.
2 Congure the FE lap
top with the IP address in the Solution Integration Document (SID).
3 Power down the JBODs.
These are the MD1420 or MD1400 storage enclosures.
4 Launch the iDRAC Virtual Console for the rst Storage Host.
5 Log on to the server with an account that has Local Administrator permissions, for example, as a member of the <Prex> -Diag-
Admins group.
6 Open an elevated command prompt, and run the reagentc /boottore command.
If you receive a message saying REAGENTC.EXE: Operations successful, continue to the next step. If you do not receive this
message, follow the escalation path.
NOTE: If this is not the rst time the server has been reset, you might receive the error message: REAGENTC.EXE:
Windows RE is disabled. In that case, open an elevated Windows PowerShell session, and run the following commands:
• Stop-Service clussvc
• reagentc /enable
• If you receive the message:REAGENTC.EXE: Operations successful, enter reagentc /boottore. If you do not receive the
Operations successful message, follow the escalation path.
7 In the open Command prompt window, type Shutdown –r –t 0.
The server restarts.
8 When the server restarts in the Windows Recovery Environment click Troubleshoot.
Appendix B Performing a factory reset 153