Administrator Guide

Table Of Contents
Figure 67. MCPasswordReset report
These are the tasks performed by the MCPasswordReset script, in order:
1 The script v
eries that the following required Dell Hybrid Cloud System for Microsoft components are available and running normally.
If these components are not running, the script stops:
SMA server
SMA database
2 The script performs a basic health check on components it must access to change passwords. Specically
, the script veries that all
VMs, related services, and SQL Server instances are running.
3 If step 2 is successful, the script resets the passwords described at the start of this section.
If required VMs or services are not running, the script prompts you with the following warning:
Some virtual machines or services are not running. Do you want to continue?
It is recommended that you type
N, and then press Enter to stop the script. It is preferable that you do not continue because more
failures can occur during the password reset process.
If step 2 fails, the script displays a list of required VMs and services and their states, for troubleshooting purposes.
Viewing MCPasswordReset script logs
To help troubleshoot issues with the MCPasswordReset script, view the log les a
fter you run the script.
Viewing the log les using File Explor
er
To get the log les using File Explorer, do the following:
1 On the Console VM, open File Explorer, and then open the folder C:\Program Files\Microsoft Cloud Solutions\PasswordReset.
2 A new folder with the following name convention is created each time you run the script: PasswordReset_
YYYY-MM-DD_HH-MM-
SS
. Open this folder, and then open the le named
PasswordReset.log to nd a summary of script tasks.
3 The script’s supporting runbook logs are also stored in the date- and time-stamped folder, for easier troubleshooting if individual
runbook f
ailures occur.
Viewing the log les fr
om SMA
Alternatively, you can get password reset script log les fr
om SMA:
1 Log on to the VM that is running SMA (<
Prex>APA01) with any account that is a member of the <
Prex
>-Ops-Admins group.
126 Security