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22 Update 1611 for Cloud Platform System (CPS) Standard
4 Known Issues
The following issue has been identified in Update 1611 for CPS Standard.
4.1 Issue: PURunstatus.json file reports failed state after console
reboot
Description: Servicing is set to automatically restart after rebooting the console from which servicing is
run. This ensures that the console is fully updated. Occasionally, there are failures in servicing due to this
reboot happening before actions are complete.
Detection: PURunStatus.json file has an entry near the end of the file indicating the state is in error.
State: Error
Remediation: Run the scheduled task called ConsoleRestartTask by doing the following:
1. Open Task Scheduler.
2. Navigate to Task Scheduler Library > Microsoft > PU.
3. Select Console Restart Task.
4. Select Run from the right-click menu, or from the Action pane to the right of the window.
4.2 Patch and Update framework re-run is required after a subsystem
encounters errors
Description: Because of the complex nature of the Patch and Update and multiple operations of the
framework, sometimes the subsystems encounter an error
Detection: The Patch and Update process will output an error in the PowerShell window similar to “The
following subsystems encountered errors during pass 'update' “sub-system-name” (such as SCL,
CCL, WapAdmin etc.). Please see logs for exception details”
Remediation:
1. Close the current PowerShell session running the Patch and Update process
2. Open a new PowerShell window (make sure to use “Run as Administrator”) and re-run the Patch and
Update process as described in 1611 Patch and Update Process.
Note: If you run 1611 Patch and Update multiple times and the same subsystem keeps failing, please
contact your Dell Support Representative.