Administrator Guide

The recommended response is to do the following:

• Resolve rule-based alerts created or not modied since the incident.

NOTE: Do not resolve rule-based alerts on physical disk storage enclosure failures.

• Investigate remaining alerts and computers with a Critical or Warning health state.

To resolve rule-based alerts, use the Operations Manager task Resolve Rule Generated Alerts:

1 In Operations Manager, open the Monitoring workspace.

2 Expand Operations Manager > Management Server, and then click Management Servers State.

3 In the Management Server State pane, click the Operations Manager server.

4 In the Tasks pane, under Health Service Tasks, click Resolve Rule Generated Alerts to resolve rule-based alerts.

You can also connect to the <

Prex

>OM01 server, through the Operations Manager Shell on the Console VM, and use the following

example Windows PowerShell script to resolve rule-based alerts:

# Set this to the # of hours back to resolve alerts

$ModifiedOlderThanHours = 10

# Query for the Alerts, review before resolving if you want

$AlertsToResolve = get-scomalert -criteria 'ResolutionState=''0'' AND IsMonitorAlert=''False'''

| where {($_.LastModified).ToLocalTime.ToDateTime -le (Get-Date).addhours(-

$ModifiedOlderThanHour)}

# Resolve the Alerts

$AlertsToResolve | resolve-SCOMAlert -Comment 'Close old alerts generated by rules' -PassThru |

Set-SCOMAlert -ResolutionState 255

Using Operational Insights

If you did not opt in to Operational Insights during deployment, you can do so at any time by using the Dell Hybrid Cloud System wizard that

is used for onboarding to Azure Site Recovery. The instructions for onboarding are listed in Step 1: Onboard to Azure Site Recovery.

For information about Operational Insights, see the Operational Insights page on the Microsoft Azure site, and the associated

documentation.

Backup and recovery

It is very important to protect all of the infrastructure VMs and the tenant VMs.

Dell Hybrid Cloud System for Microsoft uses System Center Data Protection Manager (DPM) for that protection, with the option to also

back up from DPM to Microsoft Azure.

Onboard to Azure Backup

If you decided to opt in to Azure Backup after the initial backup infrastructure deployment, you can do so at any time.

As a prerequisite, you need an Azure subscription.

Operations