Administrator Guide

To drill down further and view specic alert details, or to access a list of tasks and views, double-click a tile. You can continue to
double-click items to drill down further to view the health.
For example:
1 If you double-click the Compute tile, you see a list of all compute nodes, and their overall health.
2 You can click one of the nodes, and run several tasks against the node from here. For example, in the Tasks pane, in the Object Tasks
section, there is a long list of operations that you can perform against the node. For example, for a compute node, you can display the
local users, the network shares, the IP address information, ping the computer, and start a Remote Desktop session.
3 You can double-click a compute node to drill down further and view alerts.
4 You can then double-click an active alert to view the alert information.
Management packs that are imported by default
By default, Dell Hybrid Cloud System for Microsoft setup automatically imports several management packs that apply to your cloud
infrastructure. To view the management packs, in the Operations console, open the Administration workspace, and then click
Management Packs.
Getting started with monitoring
Before you begin monitoring:
Make sure the state of all computers is understood.
Take care of any actions needed to get to all computers green.
Make sure no rule-based-alerts need action, and then close them.
Setting up notications for critical alerts
When a critical alert occurs, it is important to know about it. In System Center 2012 R2– Operations Manager, when an alert is generated,
Operations Manager can notify designated individuals by email, instant message (IM), or text message (SMS). Notications can also run
commands automatically when an alert is raised on a monitored system.
Notications have these elements:
A Run As account that provides credentials to the Notication Account Run As prole. If your SMTP is congured to only support
sending email from authenticated accounts, then the domain Dell Hybrid Cloud System for Microsoft is using must have two-way trust
with the domain of the SMTP server.
A notication channel that denes the format for the notication and the way the notication is sent.
A notication subscriber that denes the recipients and the schedule for sending notications to the subscriber.
A notication subscription that denes the criteria for sending a notication, the channel to be used, and the subscribers to receive the
notication.
An Operations Manager administrator must congure the Run As account for notications and dene the notication channels. An
Operations Manager administrator, advanced operator, or operator can create a subscriber and a subscription.
For more information, see Subscribing to Alert Notications in Microsoft TechNet.
Recovering from an alert storm
Many alerts, known as an alert storm, can occur if there is:
An incident such as a power outage, or
Disruptive maintenance, where maintenance mode was either not used or not eective because of wide-spread impact.
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Operations