Administrator Guide

Figure 97. iDRAC Graceful Shutdown
The storage hosts power o. Later in the factory reset process, you follow the power-on procedures for Dell Hybrid Cloud System for
Microsoft, as described in Starting up the stamp.
NOTE: Upon completion of the factory reset process, manually power o the (MD14xx) JBODs that are connected to
the R730s.
Resetting the compute cluster (< Prex >CCL)
1 Open iDRAC Consoles for each physical host. Connect the Field Engineer (FE) laptop. It is connected to Port TE 1/40 on one of the
Top of Rack switches. Congure the laptop with the IP in the Solution Integration Document (SID).
2 Log on to the server with an account that has local Administrator permissions, for example, as a member of the < Prex >-Diags-
Admins group.
3 Open an elevated command prompt, and run the following command:
reagentc /boottore
4 If you receive a message saying REAGENTC.EXE: Operations successful, continue to the next step.
NOTE
: If this is not the rst time the server has been reset, you might receive an error message saying:
REAGENTC.EXE: Windows RE is disabled. In that case, open an elevated Windows PowerShell session, and run the
following commands:
• Stop-Service clussvc
• reagentc /enable
• If you receive a message saying REAGENTC.EXE: Operations successful, type reagentc /boottore.
5 Restart the server. From the Open Command windows type Shutdown –r –t 0.
6 When the server restarts in the Windows Recovery Environment, click Troubleshoot.
156
Appendix B: Performing a factory reset