Administrator Guide

Figure 86. Troubleshoot options
The server restarts and completes factory rst-boot automation.
CAUTION: After completing this factory reset process, wait for at least 30 minutes before proceeding to the next step.
23 From the iDRAC Virtual Console, select Power > Graceful Shutdown.
Figure 87. iDRAC graceful shutdown
The backup hosts power o. Later in the factory reset process, you follow the power-on procedures for Dell Hybrid Cloud System for
Microsoft, as described in Starting up the stamp.
Resetting the standalone backup host
Before starting this procedure, you must follow the steps in Resetting the backup servers.
NOTE
: If you need to perform a factory reset for just the Backup Host, perform the following steps after you have performed the
steps in Resetting the backup servers.
After a failed backup deployment, you must perform the following steps to clean the environment for a fresh backup deployment.
1 Clean the Active Directory objects for <Prex> B01, <Prex> DPM01, and <Prex> DPM02.
a Log in to the customer’s Domain Control and delete the entries for <Prex> B01, <Prex> DPM01, <Prex> DPM02. In the
following example, the Dell Hybrid Cloud System environment is called “abcde.”
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Appendix B: Performing a factory reset