Deployment Guide

Frequently asked questions
The FAQs mentioned in this section are applicable to Wyse 5070 devices with 16 GB storage capacity.
1. Why is the 16 GB image required separately?
The existing Dell Hybrid Client 1.0 image when deployed to a 16 GB eMMC, provides a free space of approximately 1.9 GB or
less. This amount of space is not sufficient to install your local applications or store your local files, or cache requirements.
2. How do I create additional free space on my USB drive?
Uninstall or delete applications and files that are not in use.
3. Which are the default VDI applications available on Wyse 5070 devices with 16 GB storage?
By default, no VDI applications are preinstalled in the Dell Hybrid Client image for Wyse 5070 devices with 16 GB storage.
The following VDI applications are available as Dell-signed add-on packages:
● Citrix Workspace App
● VMWare View Horizon client
● Zoom Client
4. What is the amount of free space available after the conversion process?
The amount of free space available after the conversion process is around 4.5 GB.
5. Is there a separate guide provided for 16 GB kit?
There is no separate guide provided for the 16 GB kit.
NOTE: Ensure that you deploy the correct size image based on the device storage size.
6. What happens if there is a network failure or an interruption during the conversion process?
If there is a network failure or an interruption during the conversion process, the device gets corrupted. The following steps
restores the device to its original state:
a. Unregister and delete the device from Wyse Management Suite.
b. The device can be imaged with the conversion image using USB Imaging Tool 3.4 and later. This applies only when
DHC_CONVERSION_5070.exe or DHC_CONVERSION_5070_16GB.exe is downloaded.
NOTE:
For information about how to use USB Imaging Tool, see the Dell Wyse USB Imaging Tool v3.4 User's Guide
that is available on the Wyse 5070 manuals page at www.dell.com/support.
c. Cancel the existing Image Conversion Job from Wyse Management Suite.
d. Device registers to Wyse Management Suite by the auto discovery method. However, you must register the device
manually using the Dell Client Agent user interface to Wyse Management Suite. The Dell Hybrid Client license is used
after the device is registered. For more information on how to register the device manually, see the USB Imaging Tool 3.4
User's Guide at https://www.dell.com/support.
7. What changes are made on a 16 GB device to provide free space?
The following are the modules that are deleted as they are not part of the minimal installation of Ubuntu along with other
related icon and png files:
● Aisleriot
● Baobab
● Branding-Ubuntu
● Cheese
● deja-dup
● example-content
● gir1.2-rb-3.0:amd64
● gir1.2-totem-1.0:amd64
● gnome-calendar
● gnome-mahjongg
● gnome-mines
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10 Frequently asked questions