Administrator Guide

● Are the Dell Hybrid Client logs for network trace, USB, and troubleshooting available in Wyse Management
Suite?
You can only extract system logs, and Dell Hybrid Client specific modules logs using Wyse Management Suite. Network trace
logs are not supported.
● Is there any noticeable delay in searching for the file from VDI to Cloud when priority is set using File Affiliation?
Dell Hybrid Client will first try to open the file using VDI and if there is any failure, it immediately opens the file from the cloud
application.
● When you recover Dell Hybrid Client, will it also recover the third-party applications?
Third-party applications are not recovered when you recover Dell Hybrid Client.
● How long does the recovery process take on the Wyse 5070 device powered by Dell Hybrid Client?
The image recovery process takes approximately 35 minutes on the Wyse 5070 device.
● Does Dell Hybrid Client support Microsoft Office locally?
Dell Hybrid Client does not support the local Microsoft Office. You can use the cloud office to open your files.
● What is FTA?
FTA stands for File Type Association. It is a correlation between a file type and an application. Dell Hybrid Client supports the
file type association for Citrix, VMware, and RDP.
● If you use an Ubuntu recovery image, how do you reload Dell Hybrid Client?
If Dell Hybrid Client is loaded into the recovery partition of the Ubuntu recovery image, you can install Dell Hybrid Client from
the recovery partition to the main operating system partition using Wyse Management Suite.
● What is the size of the whole Dell Hybrid Client image?
For information about the image size, refer the latest Dell Hybrid Client 1.x Release Notes at www.dell.com/support.
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Frequently Asked Questions (FAQs)