Administrator Guide

Configuring the VDI environment
In a Virtual Desktop Infrastructure (VDI) environment, a Broker agent is a software entity that enables you to connect a
published desktop. The Broker agent facilitates the VDI environment to securely and efficiently manage the centrally hosted
desktop environments.
Dell Hybrid Client supports the following VDI connections, both on-premises and on the cloud:
● Citrix ICA
● VMware Blast, PCoIP, and RDP
● Dell RDP
NOTE: Citrix Workspace App and VMware Horizon Client are released as optional add-ons for Wyse 5070 devices with 16
GB storage capacity. By default, these add-ons are not installed on these devices. Citrix RealTime Media Engine (RTME) is
not part of Dell Hybrid Client v1.1 build. You can download the Citrix RTME package from the Citrix website and install the
component.
Single Sign-On (SSO) to VDI applications
Dell Hybrid Client supports Single Sign-On (SSO) to VDI applications. It enables you to log in only one time with one set of
credentials to get access to all your applications.
● Citrix SSO—SSO is supported only when using a Citrix StoreFront connection. SSO is not supported on Citrix PNAgent
connections. SSO feature is enabled when you log in to a remote session from the local device. However, SSO is not
supported for applications inside the session.
To use the SSO feature, you must enable the following options:
○ Domain Pass-Through—This option must be enabled in Store Service > Manager Authentication Methods on Citrix
Studio. For information about the steps to configure Citrix feature for Pass-Through Authentication feature, see How to
Manually Install and Configure Citrix Receiver for Pass-Through Authentication article (CTX133982) at
support.citrix.com.
○ HTTP Basic—This option must be enabled in Store Service > Manager Authentication Methods on Citrix Studio.
● RDP SSO—RDP supports SSO. You must create the RDP connection with FQDN, and the device time must be
synchronized with the domain time of the RDP server. SSO is supported from Windows 10 1607 and Windows 2016 onwards.
However, SSO is not supported for applications inside the session.
To use the SSO feature, you must enable the following options:
○ Windows Defender Remote Credential Guard—This option must be enabled on the server side. For information about
the steps to enable Windows Defender Remote Credential Guard, see the Enable Windows Defender Remote Credential
Guard article at docs.microsoft.com.
○ Allow log on through Remote Desktop Services—This option must be enabled in the local security policy. You can
access the Local Security Policy window using secpol.msc.
● VMware SSO—Single Sign-On (SSO) is not supported on VMware connections and File Type Association (FTA).
Zoom application plugins for VDI
The Zoom application for VDI is a Unified Communications solution that is offered by Zoom for virtual deployments. It supports
enterprise video conferencing and screen sharing on virtual desktops. Zoom offloads media processing from the virtual desktop
server to the thin client. All audio and video signals are routed directly between the endpoints. You can use the Zoom application
to make and receive calls in the VDI session.
Zoom plugins for VDI are preinstalled on devices with 32 GB or higher storage capacity. Zoom plugin for VMware and Zoom
plugin for Citrix are delivered as optional add-ons for Wyse 5070 devices with 16 GB storage capacity. To download and install
the Zoom plugins for VDI, do the following:
1. Go to www.dell.com/support.
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46 Configuring the VDI environment