Users Guide
Table Of Contents
- Dell Technologies Host Bus Adapter User's Guide HBA355i and HBA355e
- Dell HBA355i and Dell HBA355e
- Dell HBA355i
- Dell HBA355i front card
- Dell HBA355e
- Dell HBA355i and Dell HBA355e technical specifications
- PowerEdge systems supported by Dell HBA355i
- PowerEdge systems supported by Dell HBA355e
- Operating systems supported by Dell HBA355i and Dell HBA355e
- MD1400 and MD1420 enclosure support for Dell HBA355e
- Port support matrix for dual path on the same MD1400 and MD1420 enclosure
- ME484 enclosure support for Dell HBA355e
- Port support matrix for dual path on the same ME484 enclosure
- Tape drive support for Dell HBA355e
- Applications supported by Dell HBA355i and Dell HBA355e
- Dell HBA355e enclosure support
- Features of Dell HBA355i and Dell HBA355e
- Installation and removal of cards
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the Dell HBA355i adapter
- Install the Dell HBA355i adapter
- Remove the Dell HBA355i front card
- Install the Dell HBA355i front card
- Remove the Dell HBA355e adapter
- Install the Dell HBA355e adapter
- Connect Dell HBA355e to the storage enclosure
- Driver support Dell HBA355i and Dell HBA355e
- Manage Dell HBA355i and Dell HBA355e cards using HII configuration utility
- Updating the firmware of Dell HBA355i and Dell HBA355e
- Getting help
- Troubleshooting
- Known issues
- VendorID and ProductID for tape drives
- System reserved partition after Windows installation
- Device settings in HII shows PCIe slot information
- Intermittent RSODs appears when a faulty drive is connected to HBA
- Selecting drive for operating system installation in legacy mode
- Adapter configuration change message
- Incompatible firmware image when incorrect payload is used
- Additional disks displayed in the command line interface
- Known issues
- Documentation resources
Getting help
Topics:
• Recycling or End-of-Life service information
•
Contacting Dell
• Receiving automated support with SupportAssist
Recycling or End-of-Life service information
Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components,
visit www.dell.com/recyclingworldwide and select the relevant country.
Contacting Dell
Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can
find Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies
depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical
assistance, or customer service issues:
Steps
1. Go to www.dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter the system Service Tag in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword
field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Global Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support
team.
Receiving automated support with SupportAssist
Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server,
storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive
the following benefits:
● Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues,
both proactively and predictively.
● Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC
Technical Support.
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Getting help 35