Reference Guide

FTOS Service Agent | 493

FTOS Service Agent

Overview

The FTOS Service Agent (FTSA), commonly called a call-home service, collects information from the

chassis manager, constructs email messages, and sends the messages to the recipients that you

configure.

For details on the use of FTSA commands and the structure of FTSA messages, see the Service Agent

(FTSA) chapter in the FTOS Configuration Guide.

All commands in this chapter are supported on C-Series and the E-Series using TeraScale cards. All

commands except for three — encrypt, keyadd, and show keys — are supported on E-Series using

EtherScale cards. Platform support is indicated by the characters that appear below each command

heading —

c for C-Series, e for E-Series.

Commands

The FTSA commands are:

• action-list

• admin-email

• call-home

• case-number

• schedule

• seq cli-action

• seq cli-debug

• seq cli-show

• contact-address

• contact-email

• contact-name

• contact-notes

• contact-phone

• dampen

• debug call-home

• default-action

• default-test

• description

• domain-name

• enable