Command Line Reference Guide
478 | Force10 Service Agent
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Example FTOS(conf)#call-home
Apr 28 15:32:21: %RPM1-P:CP %CALL-HOME-3-CALLHOME: Call-home service started
FTOS(conf-callhome)#
Usage
Information
If executing the call-home command starts FTSA (this only happens if FTSA is not already started),
FTOS returns a verification message, and FTSA generates an email message to the default recipient,
ftsa@force10networks.com.
If FTSA is already started, executing the call-home command simply puts the user in
CONFIGURATION (conf-callhome) mode.
If FTSA is running and the no call-home command is executed, FTSA sends an alert email message to
all designated recipients, then stops. The user is returned to CONFIGURATION mode, and FTOS
removes the current FTSA configuration from the running configuration.
Related
Commands
case-number
c e
Specify a case number for the associated policy.
Syntax
[no] case-number word
Parameters
Defaults
none
Command Modes
config-callhome-policy-name
Command
History
Usage
Information
This is an optional command that you access by entering the policy command. You would only use this
command if there is a TAC case associated with this policy. The specified case number would be
returned to the host if the action list is triggered.
Whatever you enter is saved in the call-home configuration.
Related
Commands
call-home Start FTSA and Enter the FTSA mode.
smtp server-address Identify the local SMTP server from which FTSA email messages will be forwarded.
admin-email Enter the Administrator’s email address.
word Enter the keyword case-number followed by a case number in the format C-xxxxx or
c-xxxxx, where x = 0 to 9. Range: 1 to 20 characters.
Version 7.7.1.0 Introduced on C-Series and E-Series
action-list Specify a policy action list for the associated policy.
policy Create a policy with a name and enter config-callhome-policy-name mode.
pr-number Enter a PR (problem report) number associated with the selected policy.
test-list Enter the name of a configured policy test list.










